Mail address not correct

  • Resolved Klaus Moll

    (@klaus-moll)


    2 weeks, 1 day ago

    I use your plugin to make sending emails via a contact form more secure. Everything is configured perfectly and a test mail with the correct sender was also sent and I can also reply to this sender. When I use the contact form (DIVI) I get an automatic reply and the correct sender is displayed. If I then want to reply to this e-mail, an incorrect e-mail (mail@…) is displayed and the reply cannot be sent. I have searched everything and cannot find the error.
    Do you have any ideas?
    Greetings
    Klaus

    The page I need help with: [log in to see the link]

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  • Plugin Support Shawon Chowdhury

    (@shawon001)

    Hello @klaus-moll ,

    Thanks for reaching out.

    Please know, WP Mail SMTP doesn’t control reply to email address. You should be able to set up and use the “Reply To” form submitter’s email address in the Divi form plugin settings. For this, you can check with Divi support or follow this discussion.

    Thank you.

Viewing 1 replies (of 1 total)
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