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  • Thread Starter ianhooper1984

    (@ianhooper1984)

    Hi Buzztone,

    Top stuff, really helpful thank you. I have ready through everything and questions my hosting provider on some of the aspects, i recently received the below reply, i would be interested to know your thoughts. Thanks again.

    Dear Ian Hooper,

    I am glad to confirm the following:

    1. Yes, 123-reg does support wp_mail
    2. The php mail() is setup and working correctly from your hosting account as the form is sending emails correctly (the issue is only the delivery confirmation email);
    3. I’m afraid that 123-Reg does not support any email to be used as the From: email, this address must always be your domain (which it is)
    4. Setting up a SPF record should not influence the current issue in any way, although it is recommended in general to have one set up.

    As the form was previously tested and is correctly sending emails, the issue being only the automatic delivery confirmation email, I am inclined to believe that the problem is not caused by the hosting, otherwise no emails would have been sent.

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