• Resolved tk91

    (@tk91)


    Hello everyone, hope you are well. I am new to the wordpress and elementor, so please bear with me. I have bought the Royal Elementor add on and using the Magazine Blog template kit. On my homepage I have a full-width Magazine Grid/Slider element. I have noticed that every time I reload the page, the slider shows an extra row of photos for a second, they then disappear. Very annoying. I have tried googling, but none of the solutions so far worked. Really hope somebody can help me solve this issue. Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter tk91

    (@tk91)

    UPDATE: It is happening when I adjust the number of slides to more than 1, which is required for infinite loop and autoplay to work

    Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi, Tk91

    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. please don’t forget to mention the support URL from www.remarpro.com

    Kind regards,

    Givi

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Magazine Grid/Slider shows extra row on load’ is closed to new replies.