• AlbertL

    (@albertlanne)


    Hello, your application allows you to connect a google ads account and a merchant center.
    I have more than 20 merchant center accounts, and you don’t know the drop down lists, your crappy application only displays 5 random merchant centers. I can’t connect the right merchant centre to your application because it doesn’t appear in the list. Also the admin accounts don’t appear
    You should seriously reconsider.

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  • Plugin Support darcie

    (@darciemg)

    Hi @albertlanne,

    Thanks for sharing your experience and frustration while setting up Google Listing & Ads. I have not seen an issue yet with multiple merchant center accounts nor any limit to them. I can imagine that it would be troublesome to not be able to connect to the correct account for your site!

    It would be great if you could create a support topic to get help, as I don’t see one yet. Please share with us:

    1. From Marketing > Google Listings & Ads please take a screenshot of your issue in getting the correct account.
    2. Are these multi-client accounts or regular merchant center accounts?
    3. Your site’s system status – You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it into your thread or alternatively into our https://Quickforget.com service and share the link in the thread (be sure to increase the “forget after” time).

    Please include a link to this review so we’ll have more details to assist. We’d love to help figure out what is going on so you can get set up with Google Listing & Ads.

Viewing 1 replies (of 1 total)
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