Machine letters after import via CSV file

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  • Plugin Author cedcommerce

    (@cedcommerce)

    Hello noempty
    We will check for the issue with cyrillic alphabet and reply here soon.
    Thank you

    Plugin Author cedcommerce

    (@cedcommerce)

    Hello again,

    We have checked the issue with cyrillic alphabet as follows:

    we imported a variable product in cyrillic alphabet then ordered it and after ordering we can export it properly with correct alphabets in Libre office (application in Ubuntu) with UTF-8 character set but while opening the csv file if the character encoding is changed to other than UTF-8 then issue appears, so it seems like the application you are using to open the csv file has character set other than UTF-8.

    So please change the character set of your editor application to UTF-8 and export again.

    If you are using MS office then please do this once:
    Open MS Excel > New File > Data > From Text > select your required CSV file > select UTF-8 encoding in the File Origin field (in the popup) then click Next, Next and then Finish. Now you will get correct words

    Hope this will help you

    If problem persist again then you can go to [email protected] for further support.

    Thanks
    CedCommerce

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