Lücke bei Produktblock

Hello @binu55,

Thank you for reaching out!

Since the update I have a gap under the product name when using Woocommerce standard blocks until the price comes. Visually it doesn’t look very nice.

Can anyone tell me how I can eliminate this gap?

Could you please attach a few screenshots that illustrate the issue?

If you don’t already have a screenshot service installed, here are a few free options: 

• https://snipboard.io
• https://skitch.com/
• https://getcloudapp.com/

Look forward to hearing back from you.

Hello

Thanks for the feedback.

I will be happy to send you the screenshots.
I have drawn blue arrows to indicate which gaps I mean.

Vor dem Update waren diese Lücken nicht vorhanden und der Preis und der Button standen direkt unter dem Produktnamen.
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Hi @binu55

“Before the update, these gaps did not exist and the price and the button were directly below the product name.”

I understand that these gaps appeared an update on your site. Can you please share with us what update are you referring to here?

If a screenshot would be helpful, I’d recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

Meanwhile, it looks like a third-party plugin or your theme might be causing the conflict here.

For us to investigate this further, can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if the gap has been removed?

If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

If this did not resolve the issue, please share your System Status Report, that will help us further troubleshoot.

You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Or, if you’d like someone else to do this work for you, our trusted partner, Codeable, has an offering where they will run this test for $150 USD. If there is time left, they will also fix the problems they found.

Let us know how it goes!

Danke für die Rückmeldung.

Ich habe den Test mit dem Standort-Storefront gemacht und das Problem bestand weiterhin.

Ich füge ihnen unten den Systembericht zu und hoffe, sie k?nnen mir helfen.

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<font _mstmutation="1" _msttexthash="1956058" _msthash="1105">wp_rcb_template: Daten: 3.52MB + Index: 0.05MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2892695" _msthash="1106">wp_rcb_template_translation: Daten: 0.03MB + Index: 0.02MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="1815866" _msthash="1107">wp_real_queue: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2025972" _msthash="1108">wp_revslider_css: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2315508" _msthash="1109">wp_revslider_css_bkp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="3065231" _msthash="1110">wp_revslider_layer_animations: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="3425591" _msthash="1111">wp_revslider_layer_animations_bkp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2639663" _msthash="1112">wp_revslider_navigations: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2973243" _msthash="1113">wp_revslider_navigations_bkp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2323841" _msthash="1114">wp_revslider_sliders: Daten: 0.06MB + Index: 0.02MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2632773" _msthash="1115">wp_revslider_sliders_bkp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2245386" _msthash="1116">wp_revslider_slides: Daten: 1.14MB + Index: 0.02MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2549092" _msthash="1117">wp_revslider_slides_bkp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2801851" _msthash="1118">wp_revslider_static_slides: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="3144687" _msthash="1119">wp_revslider_static_slides_bkp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="1687777" _msthash="1120">wp_termmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="1504152" _msthash="1121">wp_terms: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2404194" _msthash="1122">wp_term_relationships: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2034747" _msthash="1123">wp_term_taxonomy: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="1695252" _msthash="1124">wp_usermeta: Daten: 1.45MB + Index: 0.28MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="1507064" _msthash="1125">wp_users: Daten: 0.05MB + Index: 0.05MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2395172" _msthash="1126">wp_vtprd_purchase_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="3067948" _msthash="1127">wp_vtprd_purchase_log_product: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="3531346" _msthash="1128">wp_vtprd_purchase_log_product_rule: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2969525" _msthash="1129">wp_vtprd_transient_cart_data: Daten: 0.03MB + Index: 0.03MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2094547" _msthash="1130">wp_wc_admin_notes: Daten: 0.13MB + Index: 0.00MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2632773" _msthash="1131">wp_wc_admin_note_actions: Daten: 0.11MB + Index: 0.02MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2402244" _msthash="1132">wp_wc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2409043" _msthash="1133">wp_wc_customer_lookup: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2165267" _msthash="1134">wp_wc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="1752777" _msthash="1135">wp_wc_orders: Daten: 0.02MB + Index: 0.11MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2093988" _msthash="1136">wp_wc_orders_meta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2396836" _msthash="1137">wp_wc_order_addresses: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2728947" _msthash="1138">wp_wc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2964286" _msthash="1139">wp_wc_order_operational_data: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2819739" _msthash="1140">wp_wc_order_product_lookup: Daten: 0.09MB + Index: 0.06MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2103348" _msthash="1141">wp_wc_order_stats: Daten: 0.06MB + Index: 0.05MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2481648" _msthash="1142">wp_wc_order_tax_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="3262064" _msthash="1143">wp_wc_product_attributes_lookup: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="3526991" _msthash="1144">wp_wc_product_download_directories: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2729090" _msthash="1145">wp_wc_product_meta_lookup: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2097017" _msthash="1146">wp_wc_rate_limits: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2319135" _msthash="1147">wp_wc_reserved_stock: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2472314" _msthash="1148">wp_wc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="1886352" _msthash="1149">wp_wc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="1889758" _msthash="1150">wp_wfacp_stats: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2330588" _msthash="1151">wp_wfco_report_views: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2256566" _msthash="1152">wp_wpforms_payments: Daten: 0.02MB + Index: 0.14MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2560545" _msthash="1153">wp_wpforms_payment_meta: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2397824" _msthash="1154">wp_wpforms_tasks_meta: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="1867411" _msthash="1155">wp_wpml_mails: Daten: 22.02MB + Index: 0.00MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="1755299" _msthash="1156">wp_yith_wcwl: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2178423" _msthash="1157">wp_yith_wcwl_lists: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2171065" _msthash="1158">wp_yoast_indexable: Daten: 0.06MB + Index: 0.09MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2970877" _msthash="1159">wp_yoast_indexable_hierarchy: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2250612" _msthash="1160">wp_yoast_migrations: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2406092" _msthash="1161">wp_yoast_primary_term: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="2175069" _msthash="1162">wp_yoast_seo_links: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB</font>

<font _mstmutation="1" _msttexthash="364468" _msthash="1163">### Post Type Counts ###</font>

<font _mstmutation="1" _msttexthash="210639" _msthash="1164">attachment: 622</font>

<font _mstmutation="1" _msttexthash="199381" _msthash="1165">custom_css: 20</font>

<font _mstmutation="1" _msttexthash="476008" _msthash="1166">customize_changeset: 11</font>

<font _mstmutation="1" _msttexthash="180609" _msthash="1167">fpf_fields: 1</font>

<font _mstmutation="1" _msttexthash="237783" _msthash="1168">jb_store_css: 8</font>

<font _mstmutation="1" _msttexthash="258609" _msthash="1169">mailpoet_page: 1</font>

<font _mstmutation="1" _msttexthash="277082" _msthash="1170">nav_menu_item: 13</font>

<font _mstmutation="1" _msttexthash="70681" _msthash="1171">page: 26</font>

<font _mstmutation="1" _msttexthash="66209" _msthash="1172">post: 1</font>

<font _mstmutation="1" _msttexthash="130507" _msthash="1173">product: 31</font>

<font _mstmutation="1" _msttexthash="409383" _msthash="1174">product_variation: 33</font>

<font _mstmutation="1" _msttexthash="198367" _msthash="1175">rcb-blocker: 1</font>

<font _mstmutation="1" _msttexthash="174161" _msthash="1176">rcb-cookie: 4</font>

<font _mstmutation="1" _msttexthash="178282" _msthash="1177">revision: 1139</font>

<font _mstmutation="1" _msttexthash="138047" _msthash="1178">seedprod: 1</font>

<font _mstmutation="1" _msttexthash="225303" _msthash="1179">shop_coupon: 10</font>

<font _mstmutation="1" _msttexthash="210704" _msthash="1180">shop_order: 322</font>

<font _mstmutation="1" _msttexthash="265330" _msthash="1181">wcpa_pt_forms: 1</font>

<font _mstmutation="1" _msttexthash="358397" _msthash="1182">wp_global_styles: 1</font>

<font _mstmutation="1" _msttexthash="264511" _msthash="1183">wp_navigation: 1</font>

<font _mstmutation="1" _msttexthash="413907" _msthash="1184">wpcf7_contact_form: 2</font>

<font _mstmutation="1" _msttexthash="121693" _msthash="1185">wpforms: 1</font>

<font _mstmutation="1" _msttexthash="189397" _msthash="1186">### Security ###</font>

<font _mstmutation="1" _msttexthash="507858" _msthash="1187">Secure connection (HTTPS): </font>?

<font _mstmutation="1" _msttexthash="573469" _msthash="1188">Hide errors from visitors: </font>?

<font _mstmutation="1" _msttexthash="392249" _msthash="1189">### Active Plugins (29) ###</font>

<font _mstmutation="1" _msttexthash="4474483" _msthash="1190">Redux Framework: von Team Redux – 4.4.9</font>

<font _mstmutation="1" _msttexthash="4024527" _msthash="1191">Borderless: von Visualmodo – 1.5.2</font>

<font _mstmutation="1" _msttexthash="5103306" _msthash="1192">Contact Form 7: von Takayuki Miyoshi – 5.8.3</font>

<font _mstmutation="1" _msttexthash="6460675" _msthash="1193">Customer Reviews for WooCommerce: von CusRev – 5.38.3</font>

<font _mstmutation="1" _msttexthash="4070222" _msthash="1194">Duplicator: von Duplicator – 1.5.7.1</font>

<font _mstmutation="1" _msttexthash="5568589" _msthash="1195">Facebook for WooCommerce: von Facebook – 3.1.4</font>

<font _mstmutation="1" _msttexthash="9315371" _msthash="1196">First Order Coupon Manager for WooCommerce: von Ashraful Sarkar – 1.2.1</font>

<font _mstmutation="1" _msttexthash="5768464" _msthash="1197">Google Listings and Ads: von WooCommerce – 2.5.12</font>

<font _mstmutation="1" _msttexthash="11425622" _msthash="1198">Jetpack Boost: von Automattic?– Jetpack Site Speed-Team – 2.2.0</font>

<font _mstmutation="1" _msttexthash="3592615" _msthash="1199">Jetpack: von Automattic – 12.8.1</font>

<font _mstmutation="1" _msttexthash="3431376" _msthash="1200">MailPoet: von MailPoet – 4.38.0</font>

<font _mstmutation="1" _msttexthash="4257136" _msthash="1201">One Click Demo Import: von OCDI – 3.2.0</font>

<font _mstmutation="1" _msttexthash="11342955" _msthash="1202">Otter – Page Builder Blocks & Extensions for Gutenberg: von ThemeIsle – 2.5.2</font>

<font _mstmutation="1" _msttexthash="9545874" _msthash="1203">Product Prices by User Roles for WooCommerce: von Tyche Softwares – 1.7.0</font>

<font _mstmutation="1" _msttexthash="4973358" _msthash="1204">Slider Revolution: von ThemePunch – 6.6.14</font>

<font _mstmutation="1" _msttexthash="5162638" _msthash="1205">Schweizer Post: von FirstPoint Sàrl – 2.0.2</font>

<font _mstmutation="1" _msttexthash="5131360" _msthash="1206">WooCommerce Blocks: von Automattic – 11.6.1</font>

<font _mstmutation="1" _msttexthash="4177901" _msthash="1207">WooPayments: von Automattic – 6.8.0</font>

<font _mstmutation="1" _msttexthash="6584383" _msthash="1208">WooCommerce PayPal Payments: von WooCommerce – 2.4.1</font>

<font _mstmutation="1" _msttexthash="4169555" _msthash="1209">WooCommerce: von Automattic – 8.3.1</font>

<font _mstmutation="1" _msttexthash="7646613" _msthash="1210">Product Filter for WooCommerce: von XforWooCommerce – 8.0.0</font>

<font _mstmutation="1" _msttexthash="4013841" _msthash="1211">StoreCustomizer: von Kaira – 2.5.4</font>

<font _mstmutation="1" _msttexthash="3532425" _msthash="1212">Yoast SEO: von Team Yoast – 21.6</font>

<font _mstmutation="1" _msttexthash="5568017" _msthash="1213">WP Mail Logging: von WP Mail Logging Team – 1.12.0</font>

<font _mstmutation="1" _msttexthash="4333147" _msthash="1214">WP Super Cache: von Automattic – 1.11.0</font>

<font _mstmutation="1" _msttexthash="3743311" _msthash="1215">WPForms Lite: von WPForms – 1.8.5.2</font>

<font _mstmutation="1" _msttexthash="7655297" _msthash="1216">Custom Product Tabs for WooCommerce: von Code Parrots – 1.8.5</font>

<font _mstmutation="1" _msttexthash="5374343" _msthash="1217">YITH WooCommerce Tab Manager: von YITH – 1.29.0</font>

<font _mstmutation="1" _msttexthash="13016458" _msthash="1218">zahls.ch Kreditkarten, PostFinance und TWINT für WooCommerce: von siebenberge gmbh – 2.0.2</font>

<font _mstmutation="1" _msttexthash="444080" _msthash="1219">### Inactive Plugins (5) ###</font>

<font _mstmutation="1" _msttexthash="7613112" _msthash="1220">Checkout Field Editor for WooCommerce: von ThemeHigh – 2.0.0</font>

<font _mstmutation="1" _msttexthash="7262450" _msthash="1221">Kadence WooCommerce Email Designer: von Kadence WP – 1.5.12</font>

<font _mstmutation="1" _msttexthash="5564637" _msthash="1222">Under Construction: von WebFactory Ltd – 3.97</font>

<font _mstmutation="1" _msttexthash="4599764" _msthash="1223">YITH WooCommerce Popup: von YITH – 1.33.0</font>

<font _mstmutation="1" _msttexthash="5050266" _msthash="1224">YITH WooCommerce Waitlist: von YITH – 2.9.0</font>

<font _mstmutation="1" _msttexthash="373841" _msthash="1225">### Dropin Plugins (1) ###</font>

<font _mstmutation="1" _msttexthash="1146145" _msthash="1226">advanced-cache.php: advanced-cache.php</font>

<font _mstmutation="1" _msttexthash="187187" _msthash="1227">### Settings ###</font>

<font _mstmutation="1" _msttexthash="2073513" _msthash="1228">API Enabled: –</font>

<font _mstmutation="1" _msttexthash="1818570" _msthash="1229">Force SSL: –</font>

<font _mstmutation="1" _msttexthash="253552" _msthash="1230">Currency: CHF (CHF)</font>

<font _mstmutation="1" _msttexthash="727441" _msthash="1231">Currency Position: left_space</font>

<font _mstmutation="1" _msttexthash="381316" _msthash="1232">Thousand Separator: '</font>

<font _mstmutation="1" _msttexthash="345826" _msthash="1233">Decimal Separator: .</font>

<font _mstmutation="1" _msttexthash="342485" _msthash="1234">Number of Decimals: 2</font>

<font _mstmutation="1" _msttexthash="1509833" _msthash="1235">Taxonomies: Product Types: external (external)</font>

<font _mstmutation="1" _msttexthash="294034" _msthash="1236">grouped (grouped)</font>

<font _mstmutation="1" _msttexthash="236366" _msthash="1237">simple (simple)</font>

<font _mstmutation="1" _msttexthash="345852" _msthash="1238">variable (variable)</font>

<font _mstmutation="1" _msttexthash="3796754" _msthash="1239">Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)</font>

<font _mstmutation="1" _msttexthash="1319812" _msthash="1240">exclude-from-search (exclude-from-search)</font>

<font _mstmutation="1" _msttexthash="351806" _msthash="1241">featured (featured)</font>

<font _mstmutation="1" _msttexthash="510107" _msthash="1242">outofstock (outofstock)</font>

<font _mstmutation="1" _msttexthash="237224" _msthash="1243">rated-1 (rated-1)</font>

<font _mstmutation="1" _msttexthash="237666" _msthash="1244">rated-2 (rated-2)</font>

<font _mstmutation="1" _msttexthash="238108" _msthash="1245">rated-3 (rated-3)</font>

<font _mstmutation="1" _msttexthash="238550" _msthash="1246">rated-4 (rated-4)</font>

<font _mstmutation="1" _msttexthash="238992" _msthash="1247">rated-5 (rated-5)</font>

<font _mstmutation="1" _msttexthash="687895" _msthash="1248">Connected to WooCommerce.com: </font>?

<font _mstmutation="1" _msttexthash="6770270" _msthash="1249">Enforce Approved Product Download Directories: –</font>

<font _mstmutation="1" _msttexthash="4031937" _msthash="1250">HPOS feature screen enabled: –</font>

<font _mstmutation="1" _msttexthash="3160833" _msthash="1251">HPOS feature enabled: –</font>

<font _mstmutation="1" _msttexthash="1212029" _msthash="1252">Order datastore: WC_Order_Data_Store_CPT</font>

<font _mstmutation="1" _msttexthash="3302689" _msthash="1253">HPOS data sync enabled: –</font>

<font _mstmutation="1" _msttexthash="147615" _msthash="1254">### WC Pages ###</font>

<font _mstmutation="1" _msttexthash="354640" _msthash="1255">Shop-Basis: #8 - /shop/</font>

<font _mstmutation="1" _msttexthash="913120" _msthash="1256">Warenkorb: #14826 - /warenkorb-ph4-ch/</font>

<font _mstmutation="1" _msttexthash="545584" _msthash="1257">Kasse: #14827 - /kasse-ph4-ch/</font>

<font _mstmutation="1" _msttexthash="576225" _msthash="1258">Mein Konto: #11 - /my-account/</font>

<font _mstmutation="1" _msttexthash="1363427" _msthash="1259">Allgemeine Gesch?ftsbedingungen: #14982 - /agb/</font>

<font _mstmutation="1" _msttexthash="111111" _msthash="1260">### Theme ###</font>

<font _mstmutation="1" _msttexthash="146484" _msthash="1261">Name: Nelly</font>

<font _mstmutation="1" _msttexthash="161928" _msthash="1262">Version: 1.0.6</font>

<font _mstmutation="1" _msttexthash="1085396" _msthash="1263">Author URL: https://anarieldesign.com/</font>

<font _mstmutation="1" _msttexthash="161681" _msthash="1264">Child Theme: </font>?<font _mstmutation="1" _msttexthash="1655849" _msthash="1265"> – Wenn du WooCommerce mit einem Theme</font>

<font _mstmutation="1" _msttexthash="906425" _msthash="1266">das du nicht selbst entwickelt hast</font>

<font _mstmutation="1" _msttexthash="734149" _msthash="1267">an eigene Bedürfnisse anpasst</font>

<font _mstmutation="1" _msttexthash="5527795" _msthash="1268">dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie du ein Child-Theme erstellst (engl.)</font>

<font _mstmutation="1" _msttexthash="404872" _msthash="1269">WooCommerce Support: </font>?

<font _mstmutation="1" _msttexthash="211445" _msthash="1270">### Templates ###</font>

<font _mstmutation="1" _msttexthash="2313649" _msthash="1271">Overrides: nelly/woocommerce/emails/admin-new-order.php</font>

<font _mstmutation="1" _msttexthash="1974817" _msthash="1272">nelly/woocommerce/emails/customer-new-account.php</font>

<font _mstmutation="1" _msttexthash="269503" _msthash="1273">### WooPayments ###</font>

<font _mstmutation="1" _msttexthash="163189" _msthash="1274">Version: 6.8.0</font>

<font _mstmutation="1" _msttexthash="353925" _msthash="1275">Connected to WPCOM: Ja</font>

<font _mstmutation="1" _msttexthash="297128" _msthash="1276">WPCOM Blog ID: 202460963</font>

<font _mstmutation="1" _msttexthash="783874" _msthash="1277">Account ID: acct_1KPAlw2Hi21fwKpp</font>

<font _mstmutation="1" _msttexthash="681161" _msthash="1278">Payment Gateway: Deaktiviert</font>

<font _mstmutation="1" _msttexthash="438932" _msthash="1279">Test Mode: Deaktiviert</font>

<font _mstmutation="1" _msttexthash="828165" _msthash="1280">UPE: Aktiviert (deferred_intent)</font>

<font _mstmutation="1" _msttexthash="363896" _msthash="1281">UPE Enabled APMs: card</font>

<font _mstmutation="1" _msttexthash="514878" _msthash="1282">WooPay: Nicht berechtigt</font>

<font _mstmutation="1" _msttexthash="2073006" _msthash="1283">Apple Pay / Google Pay: Aktiviert (product,cart,checkout)</font>

<font _mstmutation="1" _msttexthash="667537" _msthash="1284">Fraud Protection Level: basic</font>

<font _mstmutation="1" _msttexthash="595322" _msthash="1285">Multi-currency: Aktiviert</font>

<font _mstmutation="1" _msttexthash="918138" _msthash="1286">Public Key Encryption: Deaktiviert</font>

<font _mstmutation="1" _msttexthash="593398" _msthash="1287">Auth and Capture: Aktiviert</font>

<font _mstmutation="1" _msttexthash="411125" _msthash="1288">Documents: Aktiviert</font>

<font _mstmutation="1" _msttexthash="406445" _msthash="1289">Logging: Deaktiviert</font>

<font _mstmutation="1" _msttexthash="797043" _msthash="1290">### WooCommerce PayPal Payments ###</font>

<font _mstmutation="1" _msttexthash="143026" _msthash="1291">Onboarded: </font>?

<font _mstmutation="1" _msttexthash="353496" _msthash="1292">Shop country code: CH</font>

<font _mstmutation="1" _msttexthash="835133" _msthash="1293">WooCommerce currency supported: </font>?

<font _mstmutation="1" _msttexthash="6620510" _msthash="1294">Advanced Card Processing available in country: –</font>

<font _mstmutation="1" _msttexthash="5790811" _msthash="1295">Pay Later messaging available in country: –</font>

<font _mstmutation="1" _msttexthash="2496507" _msthash="1296">Webhook status: –</font>

<font _mstmutation="1" _msttexthash="3164980" _msthash="1297">PayPal Vault enabled: –</font>

<font _mstmutation="1" _msttexthash="2874677" _msthash="1298">ACDC Vault enabled: –</font>

<font _mstmutation="1" _msttexthash="2615548" _msthash="1299">Logging enabled: –</font>

<font _mstmutation="1" _msttexthash="3606343" _msthash="1300">Reference Transactions: –</font>

<font _mstmutation="1" _msttexthash="4042532" _msthash="1301">Used PayPal Checkout plugin: –</font>

<font _mstmutation="1" _msttexthash="661193" _msthash="1302">Subscriptions Mode: Disabled</font>

<font _mstmutation="1" _msttexthash="110279" _msthash="1303">### Admin ###</font>

<font _mstmutation="1" _msttexthash="908349" _msthash="1304">Enabled Features: activity-panels</font>

<font _mstmutation="1" _msttexthash="139243" _msthash="1305">analytics</font>

<font _mstmutation="1" _msttexthash="433771" _msthash="1306">product-block-editor</font>

<font _mstmutation="1" _msttexthash="101270" _msthash="1307">coupons</font>

<font _mstmutation="1" _msttexthash="227786" _msthash="1308">core-profiler</font>

<font _mstmutation="1" _msttexthash="755105" _msthash="1309">customer-effort-score-tracks</font>

<font _mstmutation="1" _msttexthash="442975" _msthash="1310">import-products-task</font>

<font _mstmutation="1" _msttexthash="1176331" _msthash="1311">experimental-fashion-sample-products</font>

<font _mstmutation="1" _msttexthash="553124" _msthash="1312">shipping-smart-defaults</font>

<font _mstmutation="1" _msttexthash="480740" _msthash="1313">shipping-setting-tour</font>

<font _mstmutation="1" _msttexthash="159003" _msthash="1314">homescreen</font>

<font _mstmutation="1" _msttexthash="137644" _msthash="1315">marketing</font>

<font _mstmutation="1" _msttexthash="326612" _msthash="1316">mobile-app-banner</font>

<font _mstmutation="1" _msttexthash="160654" _msthash="1317">navigation</font>

<font _mstmutation="1" _msttexthash="157976" _msthash="1318">onboarding</font>

<font _mstmutation="1" _msttexthash="311025" _msthash="1319">onboarding-tasks</font>

<font _mstmutation="1" _msttexthash="767169" _msthash="1320">product-variation-management</font>

<font _mstmutation="1" _msttexthash="686881" _msthash="1321">remote-inbox-notifications</font>

<font _mstmutation="1" _msttexthash="520247" _msthash="1322">remote-free-extensions</font>

<font _mstmutation="1" _msttexthash="739050" _msthash="1323">payment-gateway-suggestions</font>

<font _mstmutation="1" _msttexthash="460031" _msthash="1324">shipping-label-banner</font>

<font _mstmutation="1" _msttexthash="242255" _msthash="1325">subscriptions</font>

<font _mstmutation="1" _msttexthash="203801" _msthash="1326">store-alerts</font>

<font _mstmutation="1" _msttexthash="346489" _msthash="1327">transient-notices</font>

<font _mstmutation="1" _msttexthash="365547" _msthash="1328">woo-mobile-welcome</font>

<font _mstmutation="1" _msttexthash="314782" _msthash="1329">wc-pay-promotion</font>

<font _mstmutation="1" _msttexthash="384436" _msthash="1330">wc-pay-welcome-page</font>

<font _mstmutation="1" _msttexthash="970606" _msthash="1331">Disabled Features: customize-store</font>

<font _mstmutation="1" _msttexthash="169832" _msthash="1332">minified-js</font>

<font _mstmutation="1" _msttexthash="1006330" _msthash="1333">new-product-management-experience</font>

<font _mstmutation="1" _msttexthash="766766" _msthash="1334">product-virtual-downloadable</font>

<font _mstmutation="1" _msttexthash="669747" _msthash="1335">product-external-affiliate</font>

<font _mstmutation="1" _msttexthash="120133" _msthash="1336">settings</font>

<font _mstmutation="1" _msttexthash="1093196" _msthash="1337">async-product-editor-category-field</font>

<font _mstmutation="1" _msttexthash="143338" _msthash="1338">Daily Cron: </font>?<font _mstmutation="1" _msttexthash="754247" _msthash="1339"> Next scheduled: 2023-11-29 14:02:12 +01:00</font>

<font _mstmutation="1" _msttexthash="109083" _msthash="1340">Options: </font>?

<font _mstmutation="1" _msttexthash="100217" _msthash="1341">Notes: 197</font>

<font _mstmutation="1" _msttexthash="441285" _msthash="1342">Onboarding: completed</font>

<font _mstmutation="1" _msttexthash="178217" _msthash="1343">### MailPoet ###</font>

<font _mstmutation="1" _msttexthash="495131" _msthash="1344">Sending Method: MailPoet</font>

<font _mstmutation="1" _msttexthash="1823731" _msthash="1345">Send all site's emails with: Aktuelle Versandmethode</font>

<font _mstmutation="1" _msttexthash="813852" _msthash="1346">Task Scheduler method: WordPress</font>

<font _mstmutation="1" _msttexthash="5170971" _msthash="1347">Cron ping URL: https://pfotenhoch4.ch?mailpoet_router&endpoint=cron_daemon&action=ping</font>

<font _mstmutation="1" _msttexthash="389532" _msthash="1348">### Action Scheduler ###</font>

<font _mstmutation="1" _msttexthash="184600" _msthash="1349">Complete: 1.607</font>

<font _mstmutation="1" _msttexthash="464061" _msthash="1350">Oldest: 2023-10-29 10:09:59 +0000</font>

<font _mstmutation="1" _msttexthash="463138" _msthash="1351">Newest: 2023-11-29 09:18:10 +0000</font>

<font _mstmutation="1" _msttexthash="102986" _msthash="1352">Failed: 66</font>

<font _mstmutation="1" _msttexthash="460954" _msthash="1353">Oldest: 2022-10-20 19:41:55 +0000</font>

<font _mstmutation="1" _msttexthash="463021" _msthash="1354">Newest: 2023-11-15 19:11:37 +0000</font>

<font _mstmutation="1" _msttexthash="114712" _msthash="1355">Pending: 8</font>

<font _mstmutation="1" _msttexthash="465387" _msthash="1356">Oldest: 2023-11-29 09:34:39 +0000</font>

<font _mstmutation="1" _msttexthash="460278" _msthash="1357">Newest: 2023-12-01 20:14:37 +0000</font>

<font _mstmutation="1" _msttexthash="742222" _msthash="1358">### Status report information ###</font>

<font _mstmutation="1" _msttexthash="671021" _msthash="1359">Generated at: 2023-11-29 10:24:35 +01:00</font>

<font _mstmutation="1"></font>

Hi @binu55

I conducted the test with the location storefront and the problem persisted.

I am attaching the system report below and hope you can help me.

Just to confirm, when you switched to the default Storefront theme, did you also deactivate all plugins except for WooCommerce? If not, please try to disable them once again and see if this resolves your issue here.

Let us know how it goes!

Hallo

Nein das habe ich nicht gemacht.

Ich habe versucht die Bl?cke auf einer neuen Seite mit meinem Aktuellen Theme zu erstellen und dort hat es sie mir ohne diese Lücke angezeigt.
Also muss es irgend ein Fehler auf meiner Shop Seite habe aber ich finde nicht heraus was.

<font _mstmutation=”1″></font>

Hi @binu55

It would be best if you could perform a conflict test first, just as my colleague suggested, to isolate the problem. You can find a more detailed explanation of how to do a conflict test here.

Please let us know how it goes!