lsacache breaking ECWID

  • Resolved lordsnake

    (@lordsnake)


    4 years, 1 month ago

    Hi guys,
    I am using ECWID online store plugin and just recently it has stopped working.
    It seems to be a lscache issue, as disabling caching solves the problem.

    here is the link
    https://michaels.me.uk/store

    if you click any product on this page, it never loads.

    I tried excluding /store/ from the cache, but didn’t help.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    could you please try disable all JS related options , purge all , and see how it goes ?

    Best regards,

    Thread Starter lordsnake

    (@lordsnake)

    I found the cause, it was the localize resources setting.
    I excluded the ecwid file and it seems to be fine now.

    But why would this cause pages to completely freeze and never load?

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    I am not sure.

    probably some rendering resources is depending on some file, and these files never be able to load , then it breaks

    Best regards,

    Hello there!
    This is Dexter from Ecwid team. We’ve got involved in this case. Right now, we’re investigating the issue. I’m trying to reproduce the issue to find a workaround afterward. As soon as I have an update for you, I’ll post it here.

    Meanwhile, can you, please, describe the conditions where the issue persists? Is it always when the LiteSpeed Cache is enabled or it takes some time for the issue to appear? Please, let us know as it can help us reproduce and investigate the issue.

    Thank you!

    Hi again!
    Thank you for bringing our attention to the matter.
    After some tests, I’ve been able to reproduce the issue. As of now, excluding https://app.ecwid.com/script.js from localizing resources is the only workaround that makes Ecwid work while LiteSpeed Cache is enabled.

    We’ll work on improving the compatibility of Ecwid and LiteSpeed Cache.

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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