Lower numbers after recent update

  • Resolved Dumitru Brinzan

    (@ilovewpcom)


    1 year, 2 months ago

    Hi,

    Is it me or the plugin shows much smaller numbers after the recent update 1.4.6.1? It’s showing numbers about 5 times smaller than usual (on new traffic).
    No settings were changed in the plugin.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Hessel de Jong

    (@hesseldejong)

    Hi @ilovewpcom,

    We haven’t noticed any differences in our data, but we’ll keep an eye on it just to be safe.

    I visited your website (https://www.ilovewp.com/), but I’m uncertain if that’s where you observed the issues. It appears that Burst is either not installed on that site or significantly altered by SiteGround Optimizer.

    If you could provide us with a URL, we would be happy to diagnose any tracking issues on your website.

    If you prefer not to share a URL on the forums, you can email us at support[at]burst-statistics.com.

    Kind regards,
    Hessel

    Thread Starter Dumitru Brinzan

    (@ilovewpcom)

    Hi Hessel,

    The plugin is active on some of my other websites. I’ll keep an eye on it for a few more days.

    Best regards,
    Dumitru B.

    Plugin Author Hessel de Jong

    (@hesseldejong)

    Hi @ilovewpcom,

    We will keep an eye out too! I’ll close this thread for now, but feel free to re-open or open a new thread!

    Kind regards,
    Hessel

Viewing 3 replies - 1 through 3 (of 3 total)
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