Love the idea, troubles with implementation

  • Resolved emilysparkle

    (@emilysparkle)


    1 year, 9 months ago

    i’m using elementor with generatepress and have set a password on a page that contains a rotation of elementor templates, depending on our members’ needs throughout the year.

    currently, when i load the (fresh) page, it contains templates of content in elementor tabs (and accordions now for testing purposes) but on first load the items in each of these widgets are not accessible. once the page is refreshed, the content is accessible but our users are not necessarily that saavy to force a refresh.

    i had a friend help me try to set up a javascript force refresh, but that’s not working either. he says the issue is that only a part of the page is loaded, and the rest is hidden behind the pwp plugin. When you enter the password the protected content is fetched via an ajax request and inserted into the page, but this doesn’t load the tabs script.

    View post on imgur.com

    can you help me get it working properly?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter emilysparkle

    (@emilysparkle)

    ps for now the client asked me to disable the plugin so you won’t see the issue live. i can recreate it for you on a test server if needed.

    Plugin Author BWPS Team

    (@buildwps)

    Hi emilysparkle,

    Thank you for reaching out to us.

    Yes, we need to see the problem to investigate it. Please let us know when you’re done recreating on the test server.

    The page you provide is protected. Can you provide the password for us to check please?

    For faster and more customized response from our team, please feel free to drop us an email at support(at)wpfolio.com!

Viewing 2 replies - 1 through 2 (of 2 total)
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