lottie not showing up

  • Resolved exongames1

    (@exongames1)


    4 years, 6 months ago

    Hi,
    I’ve your plugin and using it with elementor pro.
    For some reason lottie animations are not showing up on the page I put them at all but on the edit page of elementor they are showing up with no issue..

    Can you please help me understand why is that and help me fix it?
    I added a link to a page that suppose to have the lottie animation at the bottom of the page where you see the animated text (behind it) and if you do inspect in Chrome, you can see that there is an animation that suppose to show up.

    Hope to hear from you soon with some help on the matter,
    Best regards.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Konstantinos Pappas

    (@overengineer)

    Hey @exongames1,

    thanks for reporting this issue.

    You seem to have stumbled upon a bug – I’ll look into it.

    I’ve opened an issue on the plugin’s GitHub repository (#13), so you can follow its progress there.

    I’m working on Animentor v1.2 which completely changes the way “Lottie” widgets are loaded, so it might have already been fixed. Hopefully, v1.2 will get released soon!

    For the time being, you can try the following workaround:

    Navigate to /wp-content/plugins/animentor-lottie-bodymovin-elementor/assets/js/ and modify frontend.js at line 116, so the isEditMode() function always returns true

    Meaning, this:

    function isEditMode() {
  return $('body').hasClass('elementor-editor-active');
}

    should be changed to that:

    function isEditMode() {
  return true;
}

    Let me know if that works for you ??

    • This reply was modified 4 years, 6 months ago by Konstantinos Pappas. Reason: Grammar
    • This reply was modified 4 years, 6 months ago by Konstantinos Pappas. Reason: Directory path now includes leading and trailing slashes (/)
    Thread Starter exongames1

    (@exongames1)

    Hi,
    Thanks for the help! It fixed it!

    Best regards.

    Hi,
    Firstly sorry for my bad english,
    if anyone else have this problem, you can use URL for lottie file.
    for example https://mysite.com/wp-content/uploads/my-lottie-file.json (no https)

    Wow!
    I had the same issue – I’ve been killing myself all day to increase the speed, thinking that was the issue – with no luck! I have an important lottie above the fold..
    But wow – just a little code change and it’s working perfectly!!
    I can forget about that perfect score for another day!!
    Thank you so much!

    Ah, it worked for a few attempts, but now it’s back to normal – not loading or taking like 20 secs to load.
    Any other ideas?
    My website, still a WIP is https://elementorfree.com
    The lottie should load beside the H1 text above the fold.
    Many thanks – Heather

    i am facing the same issue.
    Lottie animation is not showing on the live website pages, but on elementor wordpress dash board it is working fine, kindly suggest what can be done to overcome this situation where Lottie animation in not at all displayed on the live website.
    Thanks

    Plugin Author Konstantinos Pappas

    (@overengineer)

    Hey @maverick2you,

    Are there any errors on the console? (on Google Chrome, CTRL + Shift + J on Windows, or CMD + Option + J on macOS)

    Also, if possible, could you please share a link to your website so I can investigate it in more depth? If you don’t want to post it publicly here, feel free to email me at [email protected].

    For anyone who might be experiencing similar issues, this can occur for a variety of reasons. Please do not hesitate to contact me on this support forum, via email ([email protected]), and/or by opening an issue on the plugin’s repository.

    Lottie animation is not showing on the live website pages, but on elementor wordpress dash board it is working fine, kindly suggest what can be done to overcome this situation where Lottie animation in not at all displayed on the live website.
    Thanks

    Plugin Author Konstantinos Pappas

    (@overengineer)

    Hey @garvitj, just wanted to let you know that I’ve replied to your email about this issue.

Viewing 9 replies - 1 through 9 (of 9 total)
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