• Resolved Ari123

    (@ucdguy)


    Hi,

    Thank you for a great plugin!

    On non-touchscreens, I can pause a Lottie animation using your hover pause effect by hovering my cursor over the animation. I can then unpause it by removing my cursor.

    On touchscreens, I can pause it by tapping the animation. However, tapping again doesn’t appear to unpause it?

    Is there some other way of unpausing the animation on touchscreens? Is there a code snippet that can do it?

    Users would expect the same behaviour across all devices so it’s a bit jarring if they need to refresh the page on some devices but not others in order to get an animation to play again.

    Thanks for your help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello @ucdguy ,
    I hope you are doing well and apologize for the delayed response.

    I have checked the Lottie Widget as you’ve said and am successfully been able to reproduce the same issue in my development environment. I forwarded the issue to the dev team soon after being able to reproduce it. I hope a solution for this issue will be brought out very soon. Till then, please stay tuned with the WPmet.

    Let me know if there is anything else you need help with. We are always here to assist you.

    Best Regards,
    Prosenjit

    Hello @ucdguy ,
    Hope you are doing well.

    Let me clarify a Fact here. the Unpause on Hover feature is only for desktop devices. For Mobile devices, a tap can perform that task that Hover does on a desktop. Now, when you are tapping a Lottie Animation from mobile devices, it is getting paused, but to make it work again, you need to Tap outside of the container of Lottie Animation. We haven’t added the required functionalities for Tapping on Lottie Animation yet. For that reason, it is the only way to make it work. For better understanding, kindly check this video.

    I hope you understood the entire matter here. If there is anything else you need help with or need any clarifications, please let me know. I will be happy to assist you.

    Best Regards,
    Prosenjit

Viewing 2 replies - 1 through 2 (of 2 total)
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