• Resolved madchuner

    (@madchuner)


    hi how are you, we’ve been receiving spam emails for quite some time now and just wondering how do i go about solving the issue, please view a preview of the spam email below:

    I have enabled reCAPTCHA and enables anti-spam protection in the form settings what other steps can i take to prevent us from getting these. we get about 5 emails a day.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @madchuner

    We’re sorry to hear that you’ve encountered spam issues.

    If you’re still having spam with reCAPTCHA enabled, you can consider increasing the security level of the reCAPTCHA integration on your site.

    For v2 reCAPTCHA, you can do this by going to your reCAPTCHA account. Then in the settings of your current integration, you can adjust the Security Preference slider.

    For v3 reCAPTCHA, you can adjust the settings in your WordPress admin area by going to WPForms > Settings > reCAPTCHA. In this Score Threshold field, you can increase the score to a higher number for stricter security.

    And if you’d prefer not to use reCAPTCHA, we have another anti-spam protection feature, hCaptcha. This is a good option if you’d prefer not to sign up for Google’s reCAPTCHA service. Within your forms, hCaptcha will display a checkbox asking users to prove they’re human (much like Google’s v2 Checkbox reCAPTCHA). We have a detailed guide for setting up hCaptcha.

    Another option you might want to consider is setting up the Akismet anti-spam protection. This option will allow you to integrate Akismet which is one of the top anti-spam protection plugins on www.remarpro.com to your forms. You should be able to seamlessly set this up by following the instructions here.

    Alternatively, you can consider the third-party plugins such as WordPress Zero Spam or Spam protection, AntiSpam, FireWall by CleanTalk which work out of the box to protect your forms against spam.

    Hope this helps!

    Hi @madchuner

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

    Denis

    (@shagimuratov)

    Hi @niksebastian,

    I’m from Anti-Spam by CleanTalk.

    Can we talk about integration CleanTalk to the core of WPForms? Instead of *captcha solutions, we check Emails for existence (no fake emails), also we support hashed IP/Emails, so site owner do not share privacy data of site visitors with third-parites. As well as we provide 24/7 support with 1 hour time response (average). If a user of WPForms has any issues with spam, we will do our best to solve it as soon as possible.

    We are ready to build and push the integration to any repository that you have.

    Let me know your thoughts here or at [email protected].

    • This reply was modified 2 years, 2 months ago by Denis.
    Denis

    (@shagimuratov)

    Hi @shagimuratov

    We have already received an email from Anthony of your team and we will be reaching out soon with more details.

    Thank you,

    Denis

    (@shagimuratov)

    Got it!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Lots of Spam messages even after enabling anti-spam protection and reCAPTCHA’ is closed to new replies.