Lots of fake users not detected

  • Resolved pizzapie79

    (@pizzapie79)


    3 months, 1 week ago

    Hi, I’ve a WooCommerce website and I’ve lots and lots of smap users, with usernames like “Get your money kushmee.blogspot.ch OH”. Now, I’ve done the “Check users for spam” scan but the scan does not find those users.

    So, is there a way to teach the scan to mark those users as spam?
    Or any other way to get rid of those users?

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    The plugin checks if existing users’ IPs or emails are blacklisted. If yes, it marks the user as a spammer. Unfortunately, there are no additional settings.

    Thread Starter pizzapie79

    (@pizzapie79)

    Hi, I understand your technical reply… but in the end, what can I do to remove those users?

    Is there another way to flag those users as “spam users”?
    Maybe I can report those users as “spam users”?
    Or do I need to manually remove them?

    Thanks!

    Plugin Support sergecleantalk

    (@sergecleantalk)

    If the plugin didn’t detect existing users as spammers automatically then manual deleting is the only option

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System:?https://cleantalk.org/my/support/open.

Viewing 4 replies - 1 through 4 (of 4 total)
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