Lot of Images are gone

  • Resolved igor

    (@igoramatuzzi)


    9 months ago

    Hi my images are gone. please check https://alucober.com.br. also it looks that it has some conflict with smart slider. is there somehow i can roll back the conversion?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Hi @igoramatuzzi,

    Thank you for your message.

    Our plugin does not modify or delete original files. Just deactivate the plugin and then all the rules from the .htaccess file responsible for redirections will be removed. Then the original files will be loaded.

    The plugin does not change URLs to images, so when looking at the source of the website, you will see the URLs for the default images all the time. The plugin creates redirections to output files in WebP and AVIF format, changing the MIME type of these images, but without changing the URL.

    Best,
    Mateusz

    Thread Starter igor

    (@igoramatuzzi)

    thanks for the quick reply @mateuszgbiorczyk. i′ve just found the error. it′s my cache plugin in the site that is generating the issue.

    thanks! all the best.

    • This reply was modified 9 months ago by igor.
    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    @igoramatuzzi Thank you for the information.

    What plugin are you talking about? Could you give me more information about what happened?

    Thread Starter igor

    (@igoramatuzzi)

    @mateuszgbiorczyk

    after i′ve installed “converter for media”, “w3 total cache” breaks every “smart slider” image.

    • This reply was modified 8 months, 4 weeks ago by igor.
Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Lot of Images are gone’ is closed to new replies.