[NSFW] Lost Wholesale price for several products

  • Resolved taraways

    (@taraways)


    3 months, 1 week ago

    Hi, We have a problem with plugin, we defined wholesale price for all our product, but every day we lost it for several products randomly.
    Woocommerce Version 8.6.1
    We have plugin ATUM Inventory Management for WooCommerce too.

    Thanks

    The page I need help with: [log in to see the link]

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  • Plugin Support rymerakristel

    (@rymerakristel)

    Hello @taraways ,

    I am sorry for this inconvenience. May I know how do you define your wholesale prices? Do you set them on a product level or assign a discount per role? Also, do you use bulk editing when assigning wholesale price? Please make sure that your plugins are updated too to make sure that it runs smoothly.

    You may also lodge a ticket so we can immediately respond to your queries.
    https://wholesalesuiteplugin.com/support/

    Thread Starter taraways

    (@taraways)

    We exported all products with all custom meta, put wholesale price for each product in “Meta: wholesale_customer_wholesale_price” column and imported.
    Everything was ok, it worked, but sometimes there are several products without wholesale price.
    This happens more often for products after they become out of stock

Viewing 2 replies - 1 through 2 (of 2 total)
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