Lost Variable Products Selected Options Display in Cart

Hello @fwuk,

Thanks for your feedback.

This topic has been forwarded to the developer team, and we’ll get back to you with the information once it is available.
For a temporary solution, you can try rolling back to the previous version:
https://docs.oceanwp.org/article/805-oceanwp-theme-and-ocean-extensions-rollback-versions

Thank you for using OceanWP, and I appreciate your patience.
Best Regards

I can confirm this bug, but we were lucky to find it already on staging platform and not on live system. Please let us know once a fix is released.

Hello
@fwuk,
@raetseldetektive,

We appreciate your patience.

We’ve just released new versions that should resolve the issue you mentioned. Please update the OceanWP theme to version 4.0.1 and the Ocean Extra plugin to version 2.4.1.

As always, before updating your live site, we recommend testing any updates on your staging website first. You might find this article helpful before proceeding: https://docs.oceanwp.org/article/875-how-to-safely-update-wordpress-website.

Thank you for your support, patience and feedback.
It has helped us catch issues fast and address them in a timely manner.

Feel free to reach out if you have any questions.
Warm Regards

Hi Shahin,

thanks a lot for the quick update. I can confirm, that the issue is resolved on our staging platform with theme 4.0.1 and extra plugin 2.4.1.

Best Regards

May I report another bug please.
Shop Archives: Default view is Grid. No problems yet, it displasy products in Grid.
Now click on List View, all the images dissapear!
Ok, I will switch back to Grid View, but all the images are missing again.
Until, Pege Refresh, then the Grid View images come back again.
Has anyone else has this issue?

Hello,

Thank you for reaching out,

@raetseldetektive — Thank you so much for your confirmation.

@fwuk — Is the issue you reported in the first reply resolved?
Regarding the grid / list option I didn’t see the issue in the second one (grid view), maybe you are using a lazy load so it could affect it.

To resolve the image issue in the list view, please use the following CSS:

.products.oceanwp-row.list .woo-entry-inner li.image-wrap {
    display: block !important;
    float: left;
}

.products.oceanwp-row.list .woo-entry-inner li.image-wrap .woo-entry-image {
    width: 90%;
}

Please read this link for more information about the CSS/JS code on the customizer: https://docs.oceanwp.org/article/354-add-custom-css-and-js-to-your-website.

Result: https://postimg.cc/vgySFpdh

Note: If you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes. Also, remember to click on the regenerate all assets file and data in Elementor > Tools(if you have Elementor).

I hope it helps.
Best Regards

Variable Products Not Displaying Selected Options in Cart :RESOLVED
Thank you very much.

Product Archives List View : I have added the CSS provided above, But Not Resolved.

Here are my Customizer Settings for WooCommerce Product Archives



Customizing > Archives Customizing

Product Display Style

Display Quick View Button : ON
Content Alignment : Centre
Product Image Style : Gallery Slider
Elements Positioning:
Image
Category
Star Rating
Title
Price
Add to Basket Button
List Description

Product Description Excerpt Length : 60

You can see it here:
https://freelanceworks.co.uk/demo-one/product-category/fashion/

Thank you very much for your help.

Another bug, which has been present in previous versions, is the Single Product > Product Naviagation Buttons.

When you have a long product name, Navigation Buttons overlap the Product Name because in document flow they occupy the same row!

In my demo link above, this bug is not present beacuse I have corrected it with CSS. It would be nice if this correction was not needed with the latest theme version.

Thank you.

Product Permalinks:
We lost the “Shop base with category” setting with the new version!
Now it reverts to “Shop base” (which is useless for my needs) even if we set it to “Shop base with category”. Why?

Hello @fwuk,

Thank you for reaching out,

It would be great if you could create a new thread for issues that are unrelated to this topic. For new issues, please create a separate thread to avoid confusion.

I’ve looked into the list view issue, and it’s not related to the new version of the theme. I noticed it also occurred in the previous version. I see you’re using a slider gallery, but this issue is due to a library, which we’ve already reported to the development team. I will keep you updated whenever there’s progress on this matter.

I’ve also fully examined the issue you raised regarding the shop base with categories, but I could not replicate it on my end. Kindly share more details so we can better understand the issue and assist you in resolving it. Please provide the following information:

1. Detailed explanation of the issue you are experiencing; when did you first notice the problem occurring (after a particular update, using a specific device, etc), as well as the steps of you take that trigger the issue in case the problem is not constantly present on your website, especially on the frontend. You can attach screenshots or a short video of the issue.

2. Explain to us step by step how we can reproduce the issue so we can recreate it somewhere other than your website.

You can upload your files using one of the following online services:
https://postimages.org
https://imgbb.com
https://loom.com
https://drive.google.com

Please keep us posted here regarding the above items
Thank you,
Best Regards

• This reply was modified 1 month ago by Shahin.

Experiencing the following issues since latest update:
1. Shop Archive > List View
– When swiching from Grid to List View, product images dissapear.
Demo:
https://freelanceworks.co.uk/demo-one/product-category/fashion/

We did not have this problem before the version 4.x update:
Demo:
https://freelanceworks.co.uk/oceanwpone/product-category/women-fashion/
(Above link : OceanWP 3.6.1 and Ocean Extra 2.3.1)

2. Permalinks Shop base with category:
Single Product Breadcrumbs always displaying “Shop base”, without the category despite setting permalinks to Shop base with category.
https://freelanceworks.co.uk/demo-one/all-departments/fashion/fashion-for-men/adidas-originals/
Page Title Displays:
Adidas Originals
Home >All Departments > Adidas Originals

I could not get the breadcrumbs for above page title to display:
Home > All Departments > Fashion > Fashion for Men > Adidas Originals

Like we used to prior to version 4.x update, like here:
https://freelanceworks.co.uk/oceanwpone/shop/men-fashion/sportswear/men-fashion-armor-shirt/
and page title display is as set in permalinks, Shop base with category.
Home > Shop > Men Fashion > Sportswear > Men Fashion Armor Shirt

Shop Achive List View:
Yes, you’re spot on > problems is with swiper library. Never used it before so I was not aware, yes you’re right, that same bugs existed prior to latest updates.
Appologies for incorrect bug reporting.

Hello @fwuk,

Thank you for reaching out,

1. This topic has been forwarded to the developer team, and we’ll get back to you with the information once it is available or you can follow the changelog for future updates, we’ll update there: https://docs.oceanwp.org/article/653-oceanwp-theme-changelog.

2. There is no issue with the Permalinks Shop base; it works like the previous version, but the position of the options has changed in the new customizer.
Old customizer: https://postimg.cc/47qKX313
New Customizer: https://postimg.cc/CnqL4Tfr
You’ll find it in this path:
Customizing > Pages & Special Pages > Page Breadcrumbs > Breadcrumbs Taxonomy Settings

Final result: https://postimg.cc/WFk0d47h

I hope it helps.
Best Regards

2. Permalinks Issue :
Customizing > Pages & Special Pages is not available if child theme is active.

I am hoping the following helps the developers to correct the List View/ Grid View display problems.
1. I have oceanwp own child theme active. Always used a child-teme.
2. When child theme is active, some Customizer settings are missing such as Customizing > Pages & Special Pages. So no access to Breadcrumbs settings.
3. I might be the only one experiencing the #2 above, because we heard from no one else.
4. If we change Archives Product Display Options to Product Display Style : Hover
List View/ Grid View displays perfect, and don’t even need the CSS code you supplied earlier in this thread.
Thank you