Lost Username And Password

  • I cannot log in to our website admin panel wp-admin as i cannot locate or remember our username or password in any place we have looked! we originally had a designer help us but i havent been able to contact her again
    so how do i get to my dashboard panel to make any changes to our website?!
    very frustrated and seem to be going round in circles ??

Viewing 8 replies - 1 through 8 (of 8 total)
  • jack randall

    (@theotherlebowski)

    i’m guessing that as you haven’t got the website login details you probably don’t have the server login details. if you do have them by chance you can sort this via the database but if not, the best you can hope for is to try and remember the username at the very least and try the password reset feature. otherwise, your site may be lost to you… (unless any of the forum gurus know of any other sneaky ways in?)

    Thread Starter carosys409

    (@carosys409)

    Thank you Jack
    Please could you explain – what do you mean the server log in details?
    i know the hosting info and can log in there – will it show me the username and password for the WordPress site somewhere inside the Hosting info then?

    jack randall

    (@theotherlebowski)

    if you can login into the server then you could be in luck. read this article and follow it carefully! you’ll be poking about in the database (make a back up of the database before you do anything else!) so be take your time and be careful ??

    Thread Starter carosys409

    (@carosys409)

    Thank you

    I am trying to reset my password, through username I have put but I am not receiving any email.

    I am not sure how to post a new comment so I am replying here. I am trying to reset my password but when I enter my username I am not getting an email. I can access my cPanel but I am not a programmer so haven’t been able to find a user table and don’t know if I should have wp_user table and I don’t have one. Sorry and thanks for any help. I haven’t accessed my WordPress database for a few months. If someone can tell me where I can find a list of user names I would be so grateful.

    Jodie

    pissed0off0at0wordpress

    (@pissed0off0at0wordpress)

    jack randall

    which article needs to be read before poking around the database?

    I have tried every combination of username, email and passwords possible and still cannot access my site through login. I created another account to see I could get through that way and nothing. Now what?
    My web hosting company is no longer and I need to access this info in order to transfer to another host.
    Desparate!

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Lost Username And Password’ is closed to new replies.