Lost tags following a product edit

  • Resolved mrbrabus

    (@mrbrabus)


    2 years ago

    Hello,
    Some tags disappear whenever I make changes to the product.

    The lost tags must then be restored by clicking Edit Product again and manually adding them again.

    Do you know why this is happening? It’s incredibly exhausting.

    WooCommerce version: 7.1.0
    WordPress version: 6.1.1

    • This topic was modified 2 years ago by mrbrabus.
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  • Hi @mrbrabus

    Thanks for reaching out!

    This is quite strange as I never encounter this on my personal site.

    I’d like to understand your site properly, can you please share your System Status Report, that will help us further troubleshoot.

    You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Thanks!

Viewing 1 replies (of 1 total)
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