Lost Subscriber/contacts on Version 5.3.15

  • Resolved realmasterd

    (@realmasterd)


    2 years, 6 months ago

    hello from germany,

    on sunday i have updated from Version 5.3.13 to Version 5.3.15.

    now i have seen that i have “lost” Subscriber in every category.
    for example: before update i have 1011 subscriber, now i have 770.
    in other category: from 579 to 343 subscriber …

    there is something wrong.

    how can i downgrade to version 5.3.13 ?
    im using PRO edition.

    thanks and br

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hi there,

    We are in contact with you regarding the above-mentioned issue on our private support channel

    Thank you!

    Plugin Contributor kishanranawat

    (@kishanranawat)

    Hello there,

    Thank you for your patience and coordination.

    We have now fixed this issue. Please update to the latest version(5.4.3) and let us know how it goes.

    Thank you.

    Plugin Contributor kishanranawat

    (@kishanranawat)

    Hello there,

    We haven’t heard from you in a while.

    I am closing this thread for now. Feel free to reopen it in case if you are still having the issue with the latest version of the plugin.

    Also if you have any other queries, you can open a new thread from here. We will be happy to assist you further.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Lost Subscriber/contacts on Version 5.3.15’ is closed to new replies.