Lost Password not working

Hi earnedmedia,

– Please tell us when woocommerce plugin is activated
– where is going lost password link?

Thanks

Goes here:
https://www.ehuntr.com/edit-your-account/lost-password/

And we don’t have theme my plugin activated. As soon as we disable woo commerce it works fine.

Hi earnedmedia,

– We checked it please check your account setting of woocommerce plugin
– for more help lost password not working check this link
– Hope this is helpful for you.

Thanks.

To be honest, no this wasn’t helpful. We don’t see any settings to fix the lost password via your last instructions.

Hi earnedmedia,

– Our plugin does not change the settings or any code in lost password we create the design for admin panel please take the help support from woocommerce

Thanks.

• This reply was modified 6 years, 6 months ago by weblizar_support.

We have another problem. We have uploaded a photo for the background. Looks fine on desktop but when you open it up on mobile it only covers half the screen. How can we fix this issue?

Hi earnedmedia,

– Please go to your plugin settings
– And find the LOGIN FORM SETTING tab
– Here is setting ‘Background Repeat’ set it to the ‘repeat’ and save the settings
– for more help check this link

Thanks.

Got that figured out. But I have an issue on my Samsung S6. All the icons are showing up with a vertical rectangle with an X through it. Any suggestions there?

Hi earnedmedia,

– Can you share a screenshot of the mobile screen?

Thanks.

I don’t see a way to add a photo here. I can email you a screenshot if you give me your email address.

Hi earnedmedia,

– Please visit our site and check our email.

Thanks.

Sent an email. No response yet.

Hi earnedmedia,

– Please use this for screenshot sharing – link

Thanks.

• This reply was modified 6 years, 6 months ago by weblizar_support.