lost password does not work

  • Resolved RezaY

    (@mohammad983)


    5 years, 7 months ago

    I have a problem with restore pass
    user gets an email which contains restore the link.
    when he clicks it he redirects to the page that contains [clean-login-edit] shortcode!
    I mean user automatically login to the site (edit profile page) without show new password page!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Alberto Hornero

    (@hornero)

    That’s right, they can modify the new password from there then. It’s the expected behaviour if you have a page which contains the edit form shortcode.

    Alberto.

    Hi, I have similar problem. When user clicked on the reset password link in the email, it goes to the forgot password page which is [clean-login-restore].

    But it shows “You are now logged in. It makes no sense to restore your account”
    and automatically login the user without asking the password and show the profile in the forgot password page.

    I need a box in the forgot password page in order for user to reset their password when they clicked the forgot password link from the email.

    I saw some other support post which delete the pages and add it again. But it doesn’t work for me

    • This reply was modified 5 years, 5 months ago by alexpoon2000.
    • This reply was modified 5 years, 5 months ago by alexpoon2000.
    • This reply was modified 5 years, 5 months ago by alexpoon2000.
Viewing 2 replies - 1 through 2 (of 2 total)
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