lost orders

  • Resolved talalmando

    (@talalmando)


    1 year, 8 months ago

    hello ,

    i used a plugin called wp stage , and connected to the woocomerce , in the safe mode , lve site was still working , then , i uplouad another version of the backup to the website , and all orders of this week i can not see theme any more in woocomerce shop

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  • Hi @talalmando

    It seems like you have uploaded the more than one week older version of the website backup, that’s why it’s removed the new orders.

    To recover the new order, you need to get in touch with your hosting provider if they have most recent backup of the website, so you can recover the new orders.

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