Lost Data

  • Hi!

    After actualizing WordPress and Renden Theme to the newest versions I realized that all content I had put into that theme have been lost. All my custom CSS, all the texts I have written – even all the pictures – they don’t appear on the page at all. I did nothing except for the actualization. Is there any way to bring all that stuff back on it’s place?

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  • Theme Author ThinkUpThemes

    (@thinkupthemes)

    Hi Jerry007,

    This is an issue that affects a very small number of users with the latest update. We’re on hand to assist all users affected by this issue. To resolve the issue we’ll need to login to your site to recover the data.

    Please contact us from our main website and we’ll get you in touch with our premium support guys to resolve this 1 issue:

    https://www.thinkupthemes.com/contact/

    In you email please provide contact details (e.g. Skype) and a member of our support team will reach out.

    Thanks!

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