lost connection to Jetpack after migration

Hello @tomstaffhorst.

Thanks for reaching out.

I took a look in the background, and I wasn’t able to find a Jetpack connection for your site. Did you change your site URL at some point during this migration process? If so, please share that with us as it helps us trace the events much better.

Also, please note you can reach out to us directly here: https://jetpack.com/contact-support/.

Please include a link to this thread if you decide to reach out to us directly.

Best,

Hi Tamirat,

Thank you for your quick reply. Yes i migrated my website from https://respectable-roget-pd1.zipwp.xyz/ on zipwp to https://Www.kairoskriti.com at Godaddy.

Hi @tomstaffhorst

I can see that Jetpack is still connected on the old site. Can you try these steps?

1. Disconnect Jetpack from the Old Site
   • On the old site, log in to its WordPress admin, go to Jetpack > Dashboard, and disconnect Jetpack.
   • If the old site is no longer accessible, log in to your WordPress.com account, go to My Sites > Manage > Connections, and disconnect the old site.
2. Check Site URL on the New Site
   • On your new site (GoDaddy), go to Settings > General and ensure the WordPress Address (URL) and Site Address (URL) are correct.
   • If they’re incorrect, update them directly in the database by editing the siteurl and home fields in the wp_options table.
3. Reinstall and Reconnect Jetpack
   • On the new site, go to Plugins > Installed Plugins, deactivate, and delete Jetpack.
   • Reinstall Jetpack from the Plugins > Add New page, then go to Jetpack > Dashboard and follow the prompts to reconnect.

If the connection still fails, let me know, and we can dig deeper into debugging the issue!

Hi.
Awesome very detailed instructions but unfortunately it is not working. Disconnected plugin from the old site.
Tried to login in wordpress but there is no site there. Im not sure if i am using the right account or it is one of godaddy jm not aware of. When i login to wordpress on the link it is empty, no sites.

checked the urls, all ok.
disconnected on the new, deleted, reinstalled and activated. But it just tries to connect to something, cant change anything. It keeps giving an error when trying to connect.

from my wp admin of my new site jetlack doesnt allow me to add any details. It just gives an error when trying to connect or get started

disconecting jetpack seems to have worked because when login in on jetpack it says there is no website connected. The instructions given after dont work because of the error my wp gives when trying

Hi @tomstaffhorst –

Thanks for giving that a try. Right now, I see that https://www.kairoskriti.com is just a coming soon page. When I test the Jetpack connection via the site’s xmlrpc.php file, we’re being blocked:

Testing: https://www.kairoskriti.com/xmlrpc.php
HTTP/2 403 
date: Wed, 19 Feb 2025 19:03:33 GMT
content-type: text/html; charset=UTF-8
x-frame-options: SAMEORIGIN
referrer-policy: same-origin
cache-control: max-age=15
expires: Wed, 19 Feb 2025 19:03:48 GMT
server: cloudflare
cf-ray: 91488481099f114f-ORD
alt-svc: h3=":443"; ma=86400

The block is coming from Cloudflare. Please try implementing the suggestions here and then try reconnecting again:

https://jetpack.com/support/getting-started-with-jetpack/configure-jetpack-cloudflare/

If you are still having trouble, let us know.

Hi there, @tomstaffhorst,

Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

Hi. Thank you for following up.
Yes the problem has been resolved.

Best regards