Lost background image, color and text boxes in mobile

  • Resolved aikishinobicreator

    (@aikishinobicreator)


    3 years, 6 months ago

    Hello,

    I currently am designing a website for someone and originally it was mobile friendly but upon editing it today, it no longer displays anything but default text and images; no background image or color. On the editor the mobile view looks fine but when I look it up on my phone, I have lost most of my content. It appears to be fine on my computer when I look up the site though. Can anyone assist me with this issue? It would be highly appreciated. Thanks.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hey, if you can see the content properly within the editor, most like some broken CSS or cache on your site.

    Please try these methods and tell us if they helped:

    Regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard.

    Go to Elementor > Settings on your WordPress dashboard.
    Click the Advanced tab and then switch the CSS print method to Internal embedding.

    Clear all cache: your browser’s cache, other plugins’ cache, server cache (if possible).

    Switch the CSS print method back after following these steps, regardless if it helped or not.

    If it doesn’t help, it might be possible that a plugin/ theme conflict can cause the issue, try to deactivate your plugins one by one and check if it helps in each deactivation.

    Switching to a default WP theme will also rule a theme conflict.

    Lastly, it’s possible that the Elementor plugin updated automatically and caused the issue, check out our rollback feature to go back a version: https://elementor.com/help/rolling-back-to-a-previous-version-of-elementor/

Viewing 1 replies (of 1 total)
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