Lost all social media likes after migrating to Https

  • Resolved David Borrink

    (@davidborrink)


    7 years, 8 months ago

    After reading this resolved topic about this issue, I tried it but it’s not working.

    These are Genesis sites, so I placed the following in the header scripts section of the dashboard…

    <meta property=“og:title” content=“SITE NAME />
<meta property=“og:url” content=“https://siteurl.com” />

    Site link.
    We’re getting some numbers, but nowhere close to where they were. Some of the posts are getting numbers, others are not.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Sumo

    (@sumome)

    Hey David!

    Took a quick look at your website and I’m seeing two og:url tags:

    Image

    Only the top one is going to be parsed by Sumo Share, so that’s where we’re going to be pulling your share numbers from.

    Right now, we’re pulling the numbers from https://sallieborrink.com when the majority of your shares are associated with https://sallieborrink.com.

    See the difference here:
    https:// share numbers
    https:// share numbers

    I’d definitely recommend figuring out what plugin or theme feature is causing two sets of og:url tags to be added to your website first.

    Once you’ve done that, you should change the og:url tag to reflect the https:// version of your URLs in order to get your share numbers back.

    • This reply was modified 7 years, 8 months ago by Sumo.
    • This reply was modified 7 years, 8 months ago by Sumo.
    Plugin Author Sumo

    (@sumome)

    Hey David!

    Took a quick look at your website and I’m seeing two og:url tags in your page source.

    Only the top one is going to be parsed by Sumo Share, so that’s where we’re going to be pulling your share numbers from.

    Right now, we’re pulling the numbers from https://sallieborrink.com when the majority of your shares are associated with https://sallieborrink.com.

    See the difference here:
    https:// share numbers
    https:// share numbers

    I’d definitely recommend figuring out what plugin or theme feature is causing two sets of og:url tags to be added to your website first.

    Once you’ve done that, you should change the og:url tag to reflect the https:// version of your URLs in order to get your share numbers back.

    Thread Starter David Borrink

    (@davidborrink)

    Thanks for sharing that. Yes, I found that duplicate og:url tag in the code and it’s from the Next Generation Facebook plug-in. I deactivated that and was left with one set.

    But I got a wierd problem. In my <head> area in the Genesis settings panel, I have these meta tags settings…

    <meta property=“og:url” content=“https://sallieborrink.com” />
<meta property=“og:title” content=“Sallie Borrink />

    But when I refresh the page and check the source, it comes up as…

    <meta property=“og:url” content=“https://sallieborrink.com” />
<meta property=“og:title” content=“Sallie Borrink />

    Something is putting the s back into the http, even though I didn’t put it in there. And what makes this even wierder is that I changed the url to https://salliexborrink.com just to make it different, and it showed up as http in the source. But, change it back to the correct url as https://sallieborrink.com and the https returns.

    I’m baffled. That’s the only place in the source code that has the og:url tag.

    • This reply was modified 7 years, 8 months ago by David Borrink.
    Plugin Author Sumo

    (@sumome)

    Hey @davidborrink !

    Write in to our support team through our official support page and they’ll be happy to help with this issue.

    https://help.sumome.com/hc/en-us/requests/new

Viewing 4 replies - 1 through 4 (of 4 total)
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