• I can’t access the admin page somehow, on my top bar I don’t see the usual links (create post, clean cache, etc) and if I try to go to the admin url I get a message saying I dot have permission to access the page

    I’ve checked the table wp_usermeta and everything seems OK, I have user level 10 and the capabilities look good:

    a:16:{s:13:?administrator?;s:1:?1″;s:18:?SPF Manage Options?;s:1:?1″;s:17:?SPF Manage Forums?;s:1:?1″;s:22:?SPF Manage User Groups?;s:1:?1″;s:22:?SPF Manage Permissions?;s:1:?1″;s:21:?SPF Manage Components?;s:1:?1″;s:17:?SPF Manage Admins?;s:1:?1″;s:16:?SPF Manage Users?;s:1:?1″;s:19:?SPF Manage Profiles?;s:1:?1″;s:18:?SPF Manage Toolbox?;s:1:?1″;s:18:?SPF Manage Plugins?;s:1:?1″;s:17:?SPF Manage Themes?;s:1:?1″;s:15:?SPF Manage Tags?;s:1:?1″;s:22:?SPF Manage Integration?;b:1;s:16:?SPF Manage Polls?;b:1;s:21:?SPF Manage Promotions?;b:1;}

    What else can I try? Do you have any idea on what could be the issue?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Andry

    (@blackstar1991)

    I have the same problem recently.

    This was due to the fact that when uploading the site to another server, for some reason the value of the prefix for the database in the file wp-config.php was changed.

    The wrong values for my users were passed in the database settings.

    I have on local PS

    6ymhvefw3_usermeta 6ymhvefw3_users tabels but on server I got 6YMHVEFW3_usermeta and 6YMHVEFW3_users tabels

    I fixed this problem when all prefix converted to lowercase. Perhaps you have the same problem. Good luck

    Thread Starter subpopet

    (@subpopet)

    Sadly this isn’t the case, both wp-config and the database are in lower case

    Thread Starter subpopet

    (@subpopet)

    I’ve created a new administrator in sql but I still don’t see the links in the bar so I can access the admin

    Thread Starter subpopet

    (@subpopet)

    I’ve checked and all this started when the hosting updated the mysql version from 5.7 to 8

Viewing 4 replies - 1 through 4 (of 4 total)
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