Lost access to key parts of Show Add/Edit screens

  • Resolved wbfyradio

    (@wbfyradio)


    4 years, 11 months ago

    Doing a major schedule overhaul due to CoVid, first work with 2.3.0. The “active”, “shifts” and “hosts” widgets are not visible on the Show Add and Edit screens. They were there for the first few minutes, then vanished, so I guess I accidentally set some switch or option. I’m pretty much stuck — need a clue, please.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Tony Hayes

    (@majick)

    This is a strange one… I did experience this once briefly during testing and as soon as I added something to debug it, it went away. Unfortunately this makes it really difficult to guess what might have caused this in the first place. So we can try that for you and it may go away, or may provide more information for debugging.

    First things I would try is unchecking and rechecking the “Show Information” and “Show Shifts” metabox items via the Screen Options tab at the top of the screen and then Updating the Show (it’s possible they somehow defaulted to hidden?) If that doesn’t do anything, you can further debug as below.

    Since I don’t have admin access, here is some debugging instructions…
    First download this file from the develop branch:
    https://raw.githubusercontent.com/netmix/radio-station/develop/includes/post-types-admin.php
    …and then replace it via FTP to: /wp-content/plugins/radio-station/includes/post-types-admin.php

    Then visit this URL (note the rs-debug=1 switch):
    https://belfastcommunityradio.org/wp-admin/edit.php?post_type=show&rs-debug=1
    and then view your Page Source. There will be then be a wrapper of <!-- DOING TOP METABOXES --> and <!-- DONE TOP METABOXES --> and if you search for that and could check the in-between HTML output to see if the metabox content is output, and if not, paste here the screen value as it may give some further clues. (Or, the issue may just disappear mysteriously as it did for me when I tried this and it then displayed the metaboxes.)

    • This reply was modified 4 years, 11 months ago by Tony Hayes.
    Thread Starter wbfyradio

    (@wbfyradio)

    Thanks, Majick. Messing with Screen Options brought back what I needed. I never noticed that option before and probably got into it accidentally when trying to sign off WordPress.

    Plugin Author Tony Zeoli

    (@tonyzeoli)

    Glad Majick could help. If you could leave a review for us, that would be awesome! Thanks so much.

Viewing 3 replies - 1 through 3 (of 3 total)
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