Lost access to admin page

  • Resolved psihohipnoza

    (@psihohipnoza)


    6 years, 6 months ago

    Hello,
    As Yoast SEO plugin suggested, I downloaded and launch Health Check plugin.
    I enabled troubleshoots mode, I started to enable the plugins, one by one, to find out who is generating conflict.
    I found that all the other plugins generate conflicts, so I decided to disable Yoast SEO.
    Firstly, I disabled troubleshoots mode, I uninstalled Health Check plugin and than Yoast SEO plugin.
    I logged out and than logged in again on my admin page.
    Unfortunately, I could not log in again.
    I received the message:

    
“This page isn’t working
https://www.psihohipnoza.ro is currently unable to handle this request.
HTTP ERROR 500″

    Hence, I lost access to my admin page and I do not know how to resolve this issue.
    I kept insisting to log in and later on I received the message:
    “One or more database tables are unavailable. The database may need to be repaired.”

    
Details:
www.psihohipnoza.ro
WordPress 4.9.5
Theme: Avada 5.3
I have access to cpanel
wp-content/mu-plugins/ is empty, no any files in it.

    Please let me know how could I resolve this issue.
    If necessary, I will give full access to my blog, cpanel.
    Thank you!
    Adrian

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Marius L. J.

    (@clorith)

    Hi,

    Thank you for taking he time to make a support topic, I appreciate it ??

    As the MU plugins directory is empty, we can rule out this being caused by the plugin, but the notice about your database actually requires some special consideration.

    Start by opening your wp-config.php file (it should be in your document root), right above the line that says That's it, stop editing add the following:

    define( 'WP_ALLOW_REPAIR', true );

    Save the file, and visit https://www.psihohipnoza.ro/wp-admin/maint/repair.php, this should let you run the repair tool, remember to remove that line we added in your config file afterwards.

    If you could also share what plugins you have active on your site at this time, I’d love to look into why you had issues in the first place.

    Thread Starter psihohipnoza

    (@psihohipnoza)

    Hi,

    Thank you for your message.

    I will proceed according to your suggestions and I will let you know.

    Probably the MU plugins directory is empty because by the time the issue happened I succeeded to uninstall Health Check.

    I suppose that by uninstalling the HC I got the database broken.

    Also, please note that visitors are not affected by this issue, they navigate on the site as nothing happened.

    The only problem I have is I can not access admin page and I can not edit the blog.

    Plugins I use: Akismet, AIO WP security, Contact form-7, Fusion builder & Fusion core (from Avada theme), Google analytics dashboard for WP, Imagify, Leadin, MailChimp, Mailchimp sync, Nextgen Gallery, Super Socializer, Updraft plus, WP Fastest Cache, WP-Optimize and Yoast SEO.

    I used AIO SEO Pack so far, without problems.
    Few days ago I installed Yoast SEO, I got notified by Yoast of plugins conflict, I installed the suggested HC and problems arise.

    Awaiting your reply.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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