• Resolved earthways

    (@earthways)


    Hello I am starting my own thread after this one:
    support/topic/site-health-issue-your-site-cannot-complete-a-loopback-request/

    I have a issue with PMPro. The hosting company researched it and tells me it is your plugin. The error messages disappear when your plugin is disabled.
    The symptoms are these:
    – Some registration emails are not being send
    – Cron job issues
    – The user ID in the back end throws invalid user ID error messages
    – Some pages are not resolving and end up displaying a blanc page with /admin.php in the url
    – People who confirm their email and go to the home page, don’t see the right page to purchase a membership
    – I can’t upgrade to php.7.4
    – The rest EPA throws an error 404.
    – the site could not complete a loopback request.

    I hope that this is a simple fix… Can you help?

    Thank you

    • This topic was modified 3 years, 10 months ago by earthways.
    • This topic was modified 3 years, 10 months ago by earthways. Reason: typo and additional info

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter earthways

    (@earthways)

    I update the symptoms list, as some are resolved and are not linked.

    The symptoms are these:
    – Some registration emails are not being send
    – Cron job issues
    – I can’t upgrade to php.7.4
    – The rest EPA throws an error 404.
    – the site could not complete a loopback request.

    Plugin Author Andrew Lima

    (@andrewza)

    Hi @earthways

    Thank you for using Paid Memberships Pro, I’m sorry to hear about these issues you are facing.

    To confirm, the following issues you are still facing are these:

    – Some registration emails are not being send
    – Cron job issues
    – I can’t upgrade to php.7.4
    – The rest EPA throws an error 404.
    – the site could not complete a loopback request.

    We are working on releasing an update for the loopback request issue, as mentioned in the previous ticket. If you need a pre-release, you may download the ‘dev’ branch of Paid Memberships Pro from Github by visiting https://www.github.com/strangerstudios/paid-memberships-pro. It is safe to ignore this Loopback warning as it’s a false-positive request and your site should work as intended with Paid Memberships Pro v2.5.2.

    Paid Memberships Pro does rely on wp_cron to run, and will try to create cron job schedules upon activation. What is specifically not working with the cron job issues?

    Are you referring to the REST API? Could you please share the URL you are trying to access that returns 404?

    Also with emails not being sent during checkout, we need more information on your site setup and when it’s not working. Any common factor when the registration emails aren’t being sent between these users may help us, such as:

    – What URL are they using to register?
    – Does this only happen for a certain membership level?
    – What payment gateway are you using and do the Paid Memberships Pro orders show up inside your WordPress dashboard – if so, what order status do these orders have?

    Here is a guide to troubleshoot email sending issues -https://www.paidmembershipspro.com/troubleshooting-email-issues-sending-sent-spam-delivery-delays/

    Please can you also send through a Site Health log of all active plugins installed on your site so I may overlook this for you.

    Thread Starter earthways

    (@earthways)

    Indeed, these are the issues that are left unresolved. The subject of the ticket should be edited to delete ‘Invalid user ID’

    The URL they use to register is the one I gave above. The home page or /register. It is happening with all levels and with the GDPR data request as well. It is also happening with the emails reporting activity on the website to peepso users, such as messages being send. Sometimes these are send, sometimes they are not. I am trying out some things to solve this issue. A pattern there is not clear to me. The clear pattern is that the registration emails are never sending and the GDPR requests are not being executed by Cron as they should be. The emails are being send when I execute Cron manually, but the GDPR requests are not able to be executed manually.

    Payment gateway I am using is Stripe. Orders are showing up well. They are showing up well in the dashboard of peepso

    Indeed the REST EPI.
    The URL is this one: ( I think to read in the error report on the wordpress health report )
    xxxxxxxxx are used to disguise email and identifiable links for safety reasons.

    homepageURL/wp-json/wp/v2/types/post?context=edit (port 443)

    These are the plugins that are active:

    Advanced iFrame Version 2020.9 by Michael Dempfle | Auto-updates disabled
    ImageMagick Engine Version 1.6.5 by Orangelab | Auto-updates disabled
    xxxxxxxxxxxxxxxxsecurity plugin that I do not wish to publicisexxxxxxxx
    Mailchimp for WooCommerce Version 2.5.0 by Mailchimp | Auto-updates disabled
    myCred Version 2.0.1 by myCred | Auto-updates disabled
    Paid Memberships Pro Version 2.5.2 by Stranger Studios | Auto-updates disabled
    Paid Memberships Pro – Email Templates Add On (.org) Version 0.8.1 by Paid Memberships Pro | Auto-updates disabled
    Paid Memberships Pro – Mailchimp Add On Version 2.3.1 by Stranger Studios | Auto-updates disabled
    Paid Memberships Pro – WooCommerce Add On Version 1.7 by Paid Memberships Pro | Auto-updates disabled
    PeepSo Version 3.1.2.0 by PeepSo | Auto-updates disabled
    PeepSo Core: Audio & Video Version 3.1.2.0 by PeepSo | Auto-updates disabled
    PeepSo Core: Chat Version 3.1.2.0 by PeepSo | Auto-updates disabled
    PeepSo Core: Friends Version 3.1.2.0 by PeepSo | Auto-updates disabled
    PeepSo Core: Groups Version 3.1.2.0 by PeepSo | Auto-updates disabled
    PeepSo Core: Photos Version 3.1.2.0 by PeepSo | Auto-updates disabled
    PeepSo Extras: VIP Version 3.1.2.0 by PeepSo | Auto-updates disabled
    PeepSo Integrations: myCRED Version 3.1.2.0 by PeepSo | Auto-updates disabled
    PeepSo Monetization: Paid Memberships Pro Version 3.1.2.0 by PeepSo | Auto-updates disabled
    PeepSo Monetization: WooCommerce Version 3.1.2.0 by PeepSo | Auto-updates disabled
    xxxxxxxxxxxxsecurity plugin that I do not wish to publicize xxxxxxxxxxx
    WooCommerce Version 4.8.0 by Automattic | Auto-updates disabled
    WooCommerce Product Vendors Version 2.1.45 by WooCommerce | Auto-updates disabled
    xxxxxxxxxxxxsecurity plugin that I do not wish to publicize xxxxxxxxxxx
    WP Crontrol Version 1.9.0 by John Blackbourn & crontributors | Auto-updates disabled

    `

    • This reply was modified 3 years, 10 months ago by earthways.
    • This reply was modified 3 years, 10 months ago by earthways.
    Thread Starter earthways

    (@earthways)

    This issue is resolved. An error in the server settings caused the issue.
    Thanks for your help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Loopback request, Invalid user ID, Rest EPA linking to 404, no php 7.4’ is closed to new replies.