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Resolved jichao2024
(@jichao2024)

3 months ago

Hello everyone,

Needing your help.

On my company website, there is a webpage named as “Case Studies”, as this link showshttps://guardianchem.com/case-studies/

I have created a loop item for the case studies, and then created a loop grid with that loop item. However, when I added that loop item in the loop grid, it shows me all the same loop items ( the loop item I created beforehand), shown as the attached screenshot, https://imgur.com/TOUutof

but not the current distinct case study items on the webpage https://guardianchem.com/case-studies/

Does anyone know if the loop grid is correct? If not, can you tell how could I optimize it?

Thanks in advance!

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support marthaeli
(@marthaeli)

3 months ago
Hi @jichao2024

Thank you for reaching out to us.

To rule out any conflict with your theme or plugins, Please follow these steps and let me know if it solved your issue:
- Deactivate all of your plugins except Elementor. If this solves the problem, gradually activate each plugin until you spot the problematic one.
– Temporarily switch your WordPress theme to Hello Elementor (or another default WordPress theme) and see if it solves your error.

If you are an Elementor Pro user, you can open a support ticket at my.elementor.com ref: https://elementor.com/help/how-to-submit-a-support-ticket/

I’d also suggest you check out Elementor Community Group on Facebook.

We have created it to connect Elementor users together and share knowledge, Global Elementor Community. www.remarpro.com rules state that commercial products are not supported here.

Kind Regard.
Thread Starter jichao2024
(@jichao2024)

3 months ago

@marthaeli Thanks for your follow-up. But the issue I talk about seems not related to the plug-in conflict.
Plugin Support Milos
(@miloss84)

2 months, 4 weeks ago
Hi there,

Thank you for your feedback.

Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com (ref: https://elementor.com/help/how-to-submit-a-support-ticket/). I’d also suggest you check out the Elementor Community Group on Facebook.

Screenshoot – https://prnt.sc/mc2niMDr2U4w

We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

www.remarpro.com rules state that commercial products are not supported here.

Thank you for your understanding.
- This reply was modified 2 months, 4 weeks ago by Milos.

Viewing 3 replies - 1 through 3 (of 3 total)

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