Looks nice HORRIBLE support

  • Premium “Support” for Elementor Pro is basically somebody sitting heaven knows where, cutting and pasting some generic text from a knowledgebase. It is hard to get things properly escalated and VERY hard to get somebody to explain what is actually going on. They just want to put a bandaid on every problem but not educate the site owner.

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  • Hey Edcatlett,

    Thank you for your review.

    I am sorry to hear you had a frustrating experience with our service.
    but we really appreciate you bringing this issue to our attention.

    I understand the info shared with you within the ticket was not so clear.
    and I would like to assure you that we are learning to improve that.

    We would like the opportunity to investigate your feedback further. Please could you contact us at: [email protected] with your username/ticket & more information.

    We’ll work with you to resolve any issues as quickly as possible.

Viewing 1 replies (of 1 total)
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