Looks good but no tutorials on how it works

Hi @mastix,

I am sorry to see that you give us a bad rating before you give us a chance to help you. You opened a support ticket with your problem after your rating.

Real Media Library is generally designed in such a way that its functionality is mostly self-explanatory. For further explanations of the WordPress plugin you can find many tutorials with screenshots at https://devowl.io/knowledge-base/topic/real-media-library/. We prefer to work with text and image tutorials instead of video tutorials because we can keep them more up to date for you. This way you get the information you really need instead of outdated video tutorials.

What exactly do you not understand about using Real Media Library that you need help with? We can answer your specific questions individually in our support!

Best regards,

Jan

Hello Jan:

Thank you for your reply. Three stars is not a bad rating. If that would be what I was thinking of your plugin, I would have left 1 star.

I actually think the plugin is ok, but not excellent because of what I think bad explanations of its functionality. You might think that text and images is a better solution to explain your product than video. I do not see it that way, and simple things like the difference between folders and image collections and the implications in WP are not clear. No, the little help question mark does to solve that doubt.

Also, no step by step visual explanation on how to create galleries on any wp page and all the menu options in detail of those. Just hope that at some point a YouTuber that uses your product makes a nice explanatory step-by-step video on how it works so we can leave the trail and error equation out.

And again, it is not that I think your product is bad. Not by a long shot. And surely with more visual explanations it would deserve those 5 stars. I think a product intended to make the visual aspect of WP more appealing and easy should at least confidently trust on the powerful visual learning capabilities of an explanatory video instead of old text .

Best regards

Cristian

Hi @mastix,

Thank you for your feedback. I understand that you prefer video over text as it is the easier medium for you to understand. I ask for your understanding that as a very small team we unfortunately can’t offer this medium if we want to provide you with always up-to-date content, as the effort to produce up-to-date content with video is much higher compared to text and images.

The difference between folder and collection is already explained in the product description of Real Media Library:

As you can see from the Real Media Library plugin screenshots (GIFs), it supports three ways to order your files:

Folder: A folder can contain any type of file and collections, but not galleries. To create a subfolder, simply select a folder from the list and click this button.

Collection: A collection cannot contain files. But you can create other collections and galleries there. The above mentioned gallery is only a gallery data folder, which means that they are not automatically placed in your frontend (your website). You can create a visual gallery from this gallery data folder using the Gutenberg editor in your page/post.

Gallery: A gallery data folder can only contain images. It is easier for you to distinguish where your visual galleries are located. You can also drag and drop the images into your own image order.

How to create a gallery is explained in detail at https://devowl.io/knowledge-base/real-media-library-image-galleries-from-folders/.

I hope the explanations will help you!

Best regards,

Jan

Thank you Jan for your explanation

Creating the different folders gallery collections and galleries is easy. What I meant in my post is what are the implication on choosing one over the other. Should I order all my media with folders? Or all in image collections? Or all in collections. Or should I do like I do now because I do not know the advantages of one over the other and recreate the same with folders and galleries and create shortcuts for every image and cluttering and doubling with thumbnails the media section of WP?

Yes it is well explained how to create this different containers but what are the implications and advantages of one over the other. I am sure that what i am doing now that is replicating the same structure with folders and collections is not the most effective one but as I don’t know what problems or needs I might find down the road this is my strategy. If I would have seen a clear instruction on what to expect with every approach, I am sure I would have picked up one or another.

In any case thank you for your input as your predisposition to help is really encouraging.

Kind regards

Cristian

Hi @mastix,

A folder can contain any type of file and collections, but not galleries. So if you have any files, which you don’t want to show in a gallery, that’s the structure for you.

If you want to show image in a gallery (see https://devowl.io/knowledge-base/real-media-library-image-galleries-from-folders/), the galleries are the right structure for you. It enables you to show the pictures visually as a gallery within all supported galleries plugins.

If you would like to sort your galleries, a collection is your best choice. It enables you to organize galleries in a structured way. In Real Media Library, it do not have extra features compared to folders, but within supported galleries plugins.

Best regards,

Jan