• First off, the “look” is nice and gives your site a more professional feel, but the plugin itself does not “work” like a professional/polished tool.

    The most obvious stupid problem was that it doesn’t automatically recognize your login. I’m logged in as Admin and went to try a test post, but had to log into the Vicomi plugin separately to post a comment???

    So I posted a simple “Test” comment, which appeared. “Great, now let’s delete it!” Nope. Can’t do that. Edit it? Nope, can’t do that either. Go into the Admin control panel. “Comments” and “Vicomi” are two separate links. You can’t manage Vicomi comments from Comments link. And of course, Vicomi demands I log in AGAIN. So I try, but nothing happens. If I entered the wrong Username or Password, it doesn’t say. Clicking the login button does nothing.

    So I visit the Vicomi website to see if I can’t login to verify my username/password, but the Vicomi websites DOESN’T HAVE a login, only a link to Register a new site to use their software.

    So I ended up simply deleting the dumb thing. It could very well be a great plugin someday (currently v1.39). But as is, don’t waste your time. ??

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  • Plugin Author Vicomi

    (@vicomi)

    Thank you Mugsy for your comment!

    We would love walk you through the plugin and answer all your questions. Some things might be a bit difficult to find in the first time – but we can assure you that everything has been addressed.

    Please log in to https://dashboard.vicomi.com/ to enter your moderation page – where you can delete all comments. On the same page, you also have the “Forgot password” section.

    We are, however, sorry that you didn’t find our plugin useful in the end. We would like to give you VIP support including all products for free – Including the new analytics tool for Feelbacks here

    We would be happy to set up a call and walk you through all your questions.

    Please contact support (@ ) vicomi.com and a representative from our tech team will be there for you.

    Thank you for your patience

    Regards,

    Vicomi Support team

Viewing 1 replies (of 1 total)
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