Long wait time on checkout before /order-received/ (thankyou) page shows up
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Hi,
Let me start by saying, thank you for creating Woocommerce, it’s just wonderful.
I have been using it a lot on my websites and it has worked flawless so far until very recently.
On one of my sites (Healthiply) I am facing a problem after pressing the “Place Order” button on the checkout page. The loader keeps spinning for over 30-40 seconds and over a minute sometimes before the thankyou page /order-received/ comes up.
I have gone through some of the posts regarding an endless spinner on checkout, but nothings seems to be problematic in console. In my case, the spinner does stop but after a long wait time. The load time of admin-ajax.php and 301 redirect is also not the problem.
WordPress Environment Home URL: https://www.healthiply.in Site URL: https://www.healthiply.in WC Version: 2.5.0 Log Directory Writable: ? /var/www/html/wp-content/uploads/wc-logs/ WP Version: 4.4 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – Language: en_US Server Environment Server Info: Apache/2.4.16 (Amazon) OpenSSL/1.0.1k-fips PHP/5.6.17 PHP Version: 5.6.17 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 SUHOSIN Installed: – MySQL Version: 5.5.46 Max Upload Size: 2 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? Database WC Database Version: 2.4.12 woocommerce_sessions ? woocommerce_api_keys ? woocommerce_attribute_taxonomies ? woocommerce_termmeta ? woocommerce_downloadable_product_permissions ? woocommerce_order_items ? woocommerce_order_itemmeta ? woocommerce_tax_rates ? woocommerce_tax_rate_locations ? Active Plugins (30) Query Monitor by John Blackbourn – 2.13.1 Advanced Cron Manager by Kuba Mikita – 1.4.3 Advanced Database Cleaner by Younes JFR. – 2.0.0 Akismet by Automattic – 3.2 WooCommerce CCAvenue gateway by mRova – 1.2.1 Contact Form DB by Michael Simpson – 2.10.20 Contact Form 7 by Takayuki Miyoshi – 4.4.2 CSV Importer Improved by Jason judge, Denis Kobozev – 0.5.0 CSV Importer by Denis Kobozev – 0.3.8 Custom Post Type UI by WebDevStudios – 1.2.2 DesignThemes Core Features Plugin by DesignThemes – 1.0 Display Widgets by Strategy11 – 2.05 DW Question Answer by DesignWall – 1.4.5 Enhanced E-commerce for Woocommerce store by Tatvic – 1.0.18 Google Analyticator by SumoMe – 6.4.9.7 kk Star Ratings by Kamal Khan – 2.5.1 Multipart robots.txt editor by Viktor Szépe – 0.3.0 Responsive Styled Google Maps by greenline – 2.24 Like This by Rose Pritchard – 1.6.2 Simple 301 Redirects by Scott Nellé – 1.07 Theme My Login by Jeff Farthing – 6.4.3 Woo Checkout Field Editor Pro by ThemeHiGH – 1.0.9 WooCommerce Direct Checkout by Terry Tsang – 1.1.2 WooCommerce AdWords Conversion Tracking by Wolf+B?r GmbH – 1.3.3 WooCommerce Product Fees by Caleb Burks – 1.2 WooCommerce Simply Order Export by Ankit Gade – 2.0.7 WooCommerce by WooThemes – 2.5.0 Yoast SEO by Team Yoast – 3.5 WP-Mail-SMTP by Callum Macdonald – 0.9.5 WP Social Sharing by Arjun Jain – 1.9 Settings Force SSL: – Currency INR (Rs.) Currency Position left_space Thousand Separator , Decimal Separator . Number of Decimals 0 API API Enabled: ? API Version: 3.1.0 WC Pages Shop Base: #1437 - /health-packages/ Cart: #1021 - /cart/ Checkout: #1023 - /checkout/ My Account: #1028 - /my-account/ Taxonomies Product Types: booking (booking), external (external), grouped (grouped), simple (simple), variable (variable) Theme Name: Version: – 0 is available Author URL: Child Theme: ? – If you're modifying WooCommerce on a parent theme you didn't build personally, then we recommend using a child theme. See: How to create a child theme WooCommerce Support: ?
Please help!
Thanks in advance.
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