• Hi,

    Let me start by saying, thank you for creating Woocommerce, it’s just wonderful.

    I have been using it a lot on my websites and it has worked flawless so far until very recently.

    On one of my sites (Healthiply) I am facing a problem after pressing the “Place Order” button on the checkout page. The loader keeps spinning for over 30-40 seconds and over a minute sometimes before the thankyou page /order-received/ comes up.

    I have gone through some of the posts regarding an endless spinner on checkout, but nothings seems to be problematic in console. In my case, the spinner does stop but after a long wait time. The load time of admin-ajax.php and 301 redirect is also not the problem.

    
    WordPress Environment
    Home URL:		https://www.healthiply.in
    Site URL:		https://www.healthiply.in
    WC Version:		2.5.0
    Log Directory Writable:		? /var/www/html/wp-content/uploads/wc-logs/
    WP Version:		4.4
    WP Multisite:		–
    WP Memory Limit:		512 MB
    WP Debug Mode:		–
    Language:		en_US
    Server Environment
    Server Info:		Apache/2.4.16 (Amazon) OpenSSL/1.0.1k-fips PHP/5.6.17
    PHP Version:		5.6.17
    PHP Post Max Size:		8 MB
    PHP Time Limit:		30
    PHP Max Input Vars:		1000
    SUHOSIN Installed:		–
    MySQL Version:		5.5.46
    Max Upload Size:		2 MB
    Default Timezone is UTC:		?
    fsockopen/cURL:		 ?
    SoapClient:		? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
    DOMDocument:		 ?
    GZip:		 ?
    Multibyte String:		 ?
    Remote Post:		 ?
    Remote Get:		 ?
    Database
    WC Database Version:		2.4.12
    woocommerce_sessions	 	?
    woocommerce_api_keys	 	?
    woocommerce_attribute_taxonomies	 	?
    woocommerce_termmeta	 	?
    woocommerce_downloadable_product_permissions	 	?
    woocommerce_order_items	 	?
    woocommerce_order_itemmeta	 	?
    woocommerce_tax_rates	 	?
    woocommerce_tax_rate_locations	 	?
    Active Plugins (30)
    Query Monitor	 	by John Blackbourn – 2.13.1
    Advanced Cron Manager	 	by Kuba Mikita – 1.4.3
    Advanced Database Cleaner	 	by Younes JFR. – 2.0.0
    Akismet	 	by Automattic – 3.2
    WooCommerce CCAvenue gateway	 	by mRova – 1.2.1
    Contact Form DB	 	by Michael Simpson – 2.10.20
    Contact Form 7	 	by Takayuki Miyoshi – 4.4.2
    CSV Importer Improved	 	by Jason judge, Denis Kobozev – 0.5.0
    CSV Importer	 	by Denis Kobozev – 0.3.8
    Custom Post Type UI	 	by WebDevStudios – 1.2.2
    DesignThemes Core Features Plugin	 	by DesignThemes – 1.0
    Display Widgets	 	by Strategy11 – 2.05
    DW Question Answer	 	by DesignWall – 1.4.5
    Enhanced E-commerce for Woocommerce store	 	by Tatvic – 1.0.18
    Google Analyticator	 	by SumoMe – 6.4.9.7
    kk Star Ratings	 	by Kamal Khan – 2.5.1
    Multipart robots.txt editor	 	by Viktor Szépe – 0.3.0
    Responsive Styled Google Maps	 	by greenline – 2.24
    Like This	 	by Rose Pritchard – 1.6.2
    Simple 301 Redirects	 	by Scott Nellé – 1.07
    Theme My Login	 	by Jeff Farthing – 6.4.3
    Woo Checkout Field Editor Pro	 	by ThemeHiGH – 1.0.9
    WooCommerce Direct Checkout	 	by Terry Tsang – 1.1.2
    WooCommerce AdWords Conversion Tracking	 	by Wolf+B?r GmbH – 1.3.3
    WooCommerce Product Fees	 	by Caleb Burks – 1.2
    WooCommerce Simply Order Export	 	by Ankit Gade – 2.0.7
    WooCommerce	 	by WooThemes – 2.5.0
    Yoast SEO	 	by Team Yoast – 3.5
    WP-Mail-SMTP	 	by Callum Macdonald – 0.9.5
    WP Social Sharing	 	by Arjun Jain – 1.9
    Settings
    Force SSL:		–
    Currency		INR (Rs.)
    Currency Position		left_space
    Thousand Separator		,
    Decimal Separator		.
    Number of Decimals		0
    API
    API Enabled:		?
    API Version:		3.1.0
    WC Pages
    Shop Base:		#1437 - /health-packages/
    Cart:		#1021 - /cart/
    Checkout:		#1023 - /checkout/
    My Account:		#1028 - /my-account/
    Taxonomies
    Product Types:	 	booking (booking), external (external), grouped (grouped), simple (simple), variable (variable)
    Theme
    Name:		
    Version:		– 0 is available
    Author URL:		
    Child Theme:		? – If you're modifying WooCommerce on a parent theme you didn't build personally, then we recommend using a child theme. See: How to create a child theme
    WooCommerce Support:		?
    

    Please help!

    Thanks in advance.

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Viewing 1 replies (of 1 total)
  • The topic ‘Long wait time on checkout before /order-received/ (thankyou) page shows up’ is closed to new replies.