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Hi @mubiesam

I hope you are doing good today.

I was able to replicate this issue on my lab site. I pinged our Forminator Team in this matter. Thank you for your patience while we look into this further.

Kind Regards,
Kris

Hi Kris,

Thanks for your quick response, will wait.

Best regards,
Sam

Hi @mubiesam

Our developers were able to replicate it as well and it turns out to be a bug (or rather a “glitch”) that needs to be addressed at Forminator code level. It’s already on our bug list to be fixed and they are working on solution.

The fix will be implemented with one of future updates of the plugin but I’m afraid we don’t have ETA yet.

Kind regards,
Adam

Hi Adam,

Thanks for the update, we can live with it for the moment, but hope it will not take too long.

Best regards,
Sam

Hi @mubiesam

I hope you are doing well.

We already reported to our developers, there is an upcoming version next week, I tested it but unfortunately, the issue persists, but we are already working on more updates so I hope we can include this issue in a future update.

Best Regards
Patrick Freitas

Hello @mubiesam !

Hope you’re having a good day!

As there was no further activity on this ticket, I’ll go ahead and mark it as resolved for now.

Of course, if you need any additional assistance, we’re here.

Kind regards,
Pawel

Hi @wpmudev-support9

Do you finally have the update release which solving this issue?

Thanks

Hi @mubiesam

I’m sorry but I don’t have any updates on it yet. It seems that there are additional “side-aspects” of the issue that also needs to be addressed to make sure that not only this is fixed but also that it doesn’t break other parts of the plugin (other fixes and upcoming features).

I believe we’ll get it sorted out soon but I don’t have an ETA.

Kind regards,
Adam

Hi @wpmudev-support8

That’s the reason why I consider this issue is not solved yet. Will you please keep us updated here once you have the fixed release for this issue, so we can update the plugin and change the way we use Forminator.

Thanks

Hi @mubiesam,

At the moment, I’m afraid there isn’t any exact ETA we could share regarding the status of this fix but can confirm the issue has been reported to our developers and it’s in our list.

We’ll keep you updated once we get further feedback regarding the status of the fix asap.

Have a nice day ahead.

Kind Regards,
Nithin

Thanks