Long loading times during checkout

  • Resolved faketempl

    (@faketempl)


    10 months, 1 week ago

    Hello,
    I have a WordPress website which has multiple payment methods to choose
    As you can see in the video as soon as ypu try to choose one of payment methods it takes up to 30 seconds ( or more) to load the payment methods
    Can anyone help me to solve this?

    Thank you in advance

    [video src="https://verifyan.com/Checkout%20-%20Google%20Chrome%202024-05-11%2015-09-47.mp4" /]

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there ,

    Thanks for reaching out.

    I understand you’re experiencing issues with the loading time on your store checkout. This could be due to a number of factors such as a plugin conflict, server issues, or a problem with your theme.

    To narrow down the issue, you could try the following steps:

    1. Deactivate all plugins except WooCommerce and your payment gateway of your choice to see if the issue persists. If it doesn’t, reactivate each plugin one by one until you find the one causing the issue.
    2. Switch to a default WordPress theme like Twenty Twenty-Four or Storefront to see if the issue is theme-related.
    3. Check your server logs for any errors or consult with your hosting provider to see if there are any server-side issues.

    Let us know how it goes.

    anastas10s

    (@anastas10s)

    Hi! We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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