Logout redirect does not work.

  • Resolved Tara

    (@webartisancafe)


    4 years ago

    Hi.

    In General settings, I have “After Logout Redirect User to:” set to my home page. But, when I log out, the current page is just refreshed instead of being redirected to the home page.

    Also, just to note, the help text to the right of the drop down says the same thing that the login redirect help text says:

    “When the user logs in, he/ she will be redirected to this page. This is usually a member specific area, like user profile page.”

    Do you have any suggestions or is this a bug?

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello @webartisancafe,

    We checked both redirections and these are working fine, it is not a bug. It seems to be a conflict issue with other plugins on your site. Sometimes, two plugins executing similar code at the same time can conflict with each other. Please try out the following options:

    1. Temporarily deactivate any plugins with a similar feature-set. Two plugins offering similar features are much more likely to step into each other’s turf, for example, two user registration plugins, two user profile plugins, or two events plugins active at the same time.

    2. If step one doesn’t work, try disabling other plugins, one at a time, and refreshing the page with the issue. Once you identify the conflicting plugin, reactivate other plugins.

    Please let us know how the above steps go before we explore other alternatives to fix the issue.

    Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello @webartisancafe,

    We are marking the ticket as resolved. Please reply back if you still need our help. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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