Logout issue

  • Resolved eyewayonline

    (@eyewayonline)


    3 years, 3 months ago

    website logs out every time someone close the the browser and opens it again.
    it is annoying when someone using it on mobile or on web app.
    how can it stays login. kindly help.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hello @eyewayonline,

    I’m not sure it’s related to the theme. Would you please check with other browsers? Perhaps it’s a cookies issue on your device.

    However, for troubleshooting, please do the following steps and let me know the results:

    1- Head over to WP Dashboard > Plugin.
    2- Deactivate all plugins.
    3- Then, first activate the Ocean Extra plugin.
    4- Check your issue.
    5- Then, activate your plugins one by one
    6- After activation of any plugins, check your issue

    Note: if you have any cache plugin or server cache(CDN / WP Rocket / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes.

    Best Regards

Viewing 1 replies (of 1 total)
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