• I have tried numerous times unsuccessfully to upload my logo in .jpg and .png format, neither version work and when I view the home page there is a broken icon where the logo should be. Any ideas how to fix this issue?

Viewing 14 replies - 16 through 29 (of 29 total)
  • For dpdiv,
    Well, I have changed the tc_theme_options table content with the right path and now I have my logo showed again.
    I hope that it will help you too solving the problem.

    Note that every time you go to customization panel and change something like social links urls, than the logo image link become corrupted again, and this is a very strange thing.
    In this case it is necessary to rearrange the db path.
    Hope that someone will find a better solution.

    That’s why I thought about using that filter, it’s weird that it doesn’t work there ??

    Theme Author presscustomizr

    (@nikeo)

    Hi @dario_arc, really nice customizations on your website!
    I suggest you submit it to the showcase if you get the chance : https://www.themesandco.com/customizr/showcase/

    Did you find a solution to your problem?

    Hi all,
    don’t know if it helps, but I had the same problem on this test site:
    test site in progress
    and I solved removing the logo and re-installing it:
    Remove Logo

    Hope it helps,
    Giorgio

    Thanks nikeo for your appreciation on my customizations. This fills me with great pride! I will submit it to the showcase as suggested.
    The greatest merit goes to your excellent theme.

    Anyway, I changed the tc_theme_options manually. I know that this is not a really solution but it works.

    I will try, as soon as possible, to find other solutions, but I am not a really good expert in wordpress code so this is a little difficult trying to modify functions and working with filters.

    To Giorgio25b…I have tried a lot of time to remove logo but this did not solved the problem to me.

    Hi!
    I’m having same problem since update…Only ‘back home’ text instead of logo. How can I change tc_theme_options? Sorry for my ignorance.
    Code that d4z_c0nf posted not working for me either.
    Tried to remove and upload again, not working.

    Hi!
    I had class-header-header-main.php child, so I just took new, updated class-header-header-main.php from customizr, copied my changes from the old one, replaced the old child and logo showed up..everything works smoothly.
    Hope it helps.

    @ RandomNick
    That worked even better
    Thanks, I should have thought about it before!

    @ Dario_Arc
    try to make a file compare between your 2 files and merge the differences.
    On your Map
    the iframe is a bit wonky, try to add this in the css:

    iframe {
        border: thin solid #FF0000;
        width: 765px;
    }

    Hope it helps
    G

    Yes! Thanks RandomNick.
    After theme upgrade, class-header-header-main.php has changed too and a check if the full path is already saved in DB has been added.
    But I forgot to upgrade my class-header-header-main.php child with new code, and there was the problem. I apologize for this naive error.

    Now, to avoid for the future this kind of issues I have to better study the use of the actions and filters hooks instead of using file child.

    No problem ??
    Cheers!

    I have the same problem. https://www.cafoundationfund.org. upload function selects hard drive images. After selecting the jpg logo, nothing is uploaded.

    @ Giorgio25b, I have applied your suggestion. It’s really better. Thanks.

    @ dpdiv,
    What about you? Have you resolved your problem? If yes you could set as resolved this post.

    @cafoundationfund
    all the working solutions are posted above. Either you remove and re-upload the logo or if you have the

    class-header-header-main.php

    in the child-theme you have to merge your custom code with new one.

Viewing 14 replies - 16 through 29 (of 29 total)
  • The topic ‘Logo will not upload correctly in Customizr’ is closed to new replies.