Logo Not Showing On PDF

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  • Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hello @mehedi23,

    Thanks for reporting this. Can you please double-check the following for me?

    1. PDF Engine in Jetpack CRM
      Would you check if your PDF Engine is enabled by checking your?WP Admin dashboard > Jetpack CRM > Core Modules?? In there, you can see which ones are activated and deactivated.

      If you have?PDF Engine?and?Invoices?deactivated, please activate them and double-check your invoice PDF.

    2. Make sure to use the correct URLs
    Please check if the website URLs on?WP Admin > Generalpage are correct. Double-check if your site uses?https?and not just?http. This should be the same as your logo image URL.

    Let me know what you find out, and we’ll take it from there if necessary. Thanks!

    Jay

    (@bluejay77)

    Hi there,

    It has been a while since we have heard from you, so I’m marking this topic as resolved.

    But if you have any further questions or need some more help, you’re welcome to reply here or open another thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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