• Resolved eic2010

    (@eic2010)


    Hi
    I have uploaded an image for my logo but it looks blurry on many devices. I’ve tried uploading a bigger one so I could resize with css but it automatically crops it. How can I get the image too show crisp on retina devices?
    Thanks in advance!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @eic2010,

    Thanks for choosing Neve!

    Please provide us the URL to your site so we can check the issue.

    Thank you!

    Thread Starter eic2010

    (@eic2010)

    Hi
    Thanks for getting back to me. Unfortunately my site is still in a test stage so I can’t share the URL. I have uploaded a png logo and put the width to 120px but it looks a little blurry on retina screens. Is there a recommended size/format to use? My logo is longer than it is high. I tried loading a larger logo at 400 by 50 pixels but WordPress crops it to 200 x 25px, I then reduce the width in the customiser to 120px but it still looks a bit unclear.
    Any help you can provide is much appreciated.
    Thanks!

    @eic2010
    What version of Neve you are using?
    Try to roll back to v3.1.3. I had the similar issue and rolling back helped. You can try.

    Edit: If you are using PRO theme you can also try to roll it back to 2.1.3

    • This reply was modified 2 years, 9 months ago by tonerhouse.

    Hi @eic2010!

    This seems to be indeed an issue and our developers are currently working on a fix. Until it is solved, you could rollback to version 3.1.3 as this should fix the issue.

    Have a nice day!

Viewing 4 replies - 1 through 4 (of 4 total)
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