Logo Image Upload problem

  • Resolved paul696

    (@paul696)


    2 years, 1 month ago

    I recently uploaded a Logo image to my new webpage via my WordPress account and threw appearances, customize and the site identity section and it was the logo image was the correct size so, I published it but, after viewing it I decided to redesign the same image and then removed my published image and uploaded my newly redesigned logo image but it turned out very tiny, I then removed that and re uploaded my original logo image but, that too turned out very tiny now. I used the 350 x 70 PX required image size, I signed out and re signed back in, I tried another browser, I tried unplugging Plug ins, I tried different size images, I cleared the page and site cache and I also tried different images both 350x70PX and 500X500PX but, just cant figure out why the image turns out tiny now after all it loaded to the correct size for the first couple of upload attempts. Has anyone got any idea of what could be causing my tiny tiny logo image uploads

    The page I need help with: [log in to see the link]

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  • Plugin Author A2 Hosting

    (@a2hosting)

    Hello,

    If your site is hosted with A2 Hosting, you can open a ticket with our support via the client portal and they can look at your site directly to try to troubleshoot the issue.

    If not, can you confirm that the problem persists when the A2 Optimized plugin is disabled?

Viewing 1 replies (of 1 total)
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