Logo does not upload

  • Resolved chtorres

    (@chtorres)


    9 years, 6 months ago

    Hello Customizr,

    I’m trying to upload a logo the theme mentions to use 250 px width and 100 px height which I did through photoshop. However, ever since the new update I cannot upload my logo to the site. I did a theme check and the following was found. Even my child theme has the same problem. I did a theme check and the results are below. This was never a problem before please help. My website is https://www.cmdoor2doorservices.com

    WARNING: Found a translation function that is missing a text-domain. Function __, with the arguments
    RECOMMENDED: Screenshot size should be 880×660, to account for HiDPI displays. Any 4:3 image size is acceptable, but 1200×900 is preferred.
    RECOMMENDED: Possible variable $_to_load found in translation function in inc/init.php. Translation function calls must NOT contain PHP variables.

    Line 160: function tc__( $_to_load = array(), $_no_filter = false ) {

    RECOMMENDED: No reference to add_theme_support( “custom-header”, $args ) was found in the theme. It is recommended that the theme implement this functionality if using an image for the header.
    RECOMMENDED: No reference to add_theme_support( “custom-background”, $args ) was found in the theme. If the theme uses background images or solid colors for the background, then it is recommended that the theme implement this functionality.
    INFO: Only one text-domain is being used in this theme. Make sure it matches the theme’s slug correctly so that the theme will be compatible with www.remarpro.com language packs.
    The domain found is customizr
    INFO: inc/init.php The theme appears to use include or require. If these are being used to include separate sections of a template from independent files, thenget_template_part() should be used instead.

    Line 137: require_once( sprintf( ‘%sinc/init-pro.php’ , TC_BASE ) );

    Line 171: require_once ( TC_BASE_CHILD . $path_suffix[0] . ‘/class-‘ . $group . ‘-‘ .

    Line 174: require_once ( TC_BASE . $path_suffix[0] . ‘/class-‘ . $group . ‘-‘ .$path_

    INFO: inc/class-fire-utils_settings_map.php The theme appears to use include or require. If these are being used to include separate sections of a template from independent files, then get_template_part() should be used instead.
    INFO: inc/admin/class-fire-admin_page.php The theme appears to use include or require. If these are being used to include separate sections of a template from independent files, then get_template_part() should be used instead.
    INFO: inc/admin/class-admin-customize.php The theme appears to use include or require. If these are being used to include separate sections of a template from independent files, then get_template_part() should be used instead.

    Thanks,

    Chris Torres

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,

    I had tried uploading logo in my Customizr Theme, I have no problem doing that.

    This theme check result is not the cause of your issue.

    The RECOMMENDED: points are just recommendations and INFO are just information, they are not strictly required. As for the Warning, it’s about translation.

    I suggest you look at error_log for any PHP fatal error or memory exhaust.

    Go to WordPress admin -> Appearance -> About Customizr check your System Information.
    Perhaps your image file size has exceeded your limits.

    It could also be a plugin conflict, you can try disabling one at a time to find out the conflicting plugin.

    The following is a documentation of steps for diagnosing and fixing problems, you may find it useful

    https://docs.presscustomizr.com/article/130-diagnosing-and-fixing-problems-in-the-customizr-wordpress-theme

    Hope the above points are useful to you.

    Thanks!

    Thread Starter chtorres

    (@chtorres)

    Hello Denzel Chia,

    So here’s the update I disabled all the plugins and uploaded the logo again and yes it worked. The weird part is I activated the plugin one by one and refreshed the page on each plugin to find out which one has the issue. And unfortunately, I activated all my plugins again with out deleting or deactivated one and it’s working fine. Not sure if I needed to upload my logo before activating all plugins or not but it worked. So thank you. And wanted to share it in the forum in case someone has the same issue one day just wanted let you know thanks once again Denzel.

    Thanks,

    Chris

    Hi,

    Thank you for the feedback.
    Glad you found a solution.

    Please kindly mark this thread as resolved.

    Thanks!
    Denzel

    Thread Starter chtorres

    (@chtorres)

    Yes no problem

Viewing 4 replies - 1 through 4 (of 4 total)
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