Logo Click creates purchase

  • Resolved niosug

    (@niosug)


    1 year, 2 months ago

    Hey, everytime someone clicks at the logo of the page to get back to home the pixel seems to firing an purchase event.

    Can someone look at it?

    The page I need help with: [log in to see the link]

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  • Saif

    (@babylon1999)

    Hello @niosug,

    Thank you for reaching out!

    I checked the tracking tag using Meta Pixel helper and couldn’t detect the purchase event. Please check this screencast for reference: Screencast Link.

    However, it seems there was an initial error, which I suspect might have been caused by the cookie consent widget blocking the tracking script. Can you please try disabling this feature entirely to check if it’s causing the issue?

    Look forward to hearing back from you.

    Thread Starter niosug

    (@niosug)

    Hey, thank you for checking. Unfortunately it still fires a purchase event. I’ve also recorded this so you can see what I mean. Cookie Blocker was turned off for this: https://drive.google.com/file/d/176ZtopeGVJPidBXC6VDHESSZJve4nKs0/view?usp=sharing

    Best
    Felix

Viewing 2 replies - 1 through 2 (of 2 total)
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