Logins not working right away

  • Resolved kevindouglas613

    (@kevindouglas613)


    8 months, 2 weeks ago

    I’m seeing a strange problem with our ARMember Pro. When a user logs in, no matter where they are redirected, the page loads as if they are still logged out. That is, the members-only access links within the navigation as well as the the top admin panel does not display. Simply refreshing the page fixes the problem, but it’s really confusing for members. To make matters worse, when members open the Profile Editing page, the browser seems to assume they are not logged in, redirects them to the login page, which states that they are already logged in.

    I’ve noticed that this problem only occurs within Chrome and Edge, but not Firefox. I’ve checked for conflicts with the plugins and themes. Everything is up-to-date and the problem still persists after disabling the plugins and switching themes. Has anyone else experienced this problem?

    The page I need help with: [log in to see the link]

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  • Plugin Support dimplemodi

    (@dimplemodi)

    Hello,

    As mentioned you are using the ARMember pro plugin, so please note that this forum is for the ARMember lite plugin only due to forum limitations I am unable to assist you with the ARMember pro plugin. So, kindly open a support ticket for the ARMember pro plugin and after that, you will be assisted from there.

    Thanks

Viewing 1 replies (of 1 total)
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