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pmacreative
(@pmacreative)

8 years, 5 months ago

Hi, I’m using the Bridge theme from Themeforest. When I select the login button the login/register form doesn’t appear on the page. It’s blank. When I reload the page, then I see it. I’ve tried on Chrome and Firefox. Has anyone else seen this problem? I was excited about purchasing extensions but now, I’m not sure this will be the solution for our site. If someone has an idea what could be causing this, it would be greatly appreciated. Thanks!

Here is the dev site.
https://8f6.d51.myftpupload.com

Viewing 8 replies - 1 through 8 (of 8 total)

tiefiwanda
(@tiefiwanda)

8 years, 5 months ago

Hey!

Same issue, and I’m somewhat glad to hear I’m not alone.

Tried everything, including disabling plugins, disabling reCAPTCHA, checking a different theme, re-activating the UM plugin, nothing works. It was fine two days ago.

Any idea what is happening?

https://www.ga-pa.org

Many thanks in advance!!

squaredsquared
(@squaredsquared)

8 years, 5 months ago

I have the same problem. I hope someone can solve this and post here the answer.
squaredsquared
(@squaredsquared)

8 years, 5 months ago
@ultimatemember can you help us with this?

@pmacreative I use Bridge theme also
- This reply was modified 8 years, 5 months ago by squaredsquared.
tiefiwanda
(@tiefiwanda)

8 years, 5 months ago

Getting a bit desperate at this point, members are asking why they cannot login and I don’t know what to tell them..
Please help us @ultimatemember !

Thank you in advance!!

Plugin Author Ultimate Member
(@ultimatemember)

8 years, 5 months ago

Can you please see this doc and let us know if it fixes the issue:

https://docs.ultimatemember.com/article/113-pages-are-blank-do-not-appear

Thanks

tiefiwanda
(@tiefiwanda)

8 years, 5 months ago

Worked for me! Thank you so much!!!

squaredsquared
(@squaredsquared)

8 years, 5 months ago

@ultimatemember

Yeah it worked but not in the sense that I like it to worked because although I click the setting icon in the profile of the user, the edit profile, my account, log out and cancel setting doesn’t appear (but it should appear). It just change the hover color and nothing happens.

I hope you can help me. I don’t make another TOPIC because I think it is the same problem. Sorry, Correct me if I am wrong. Thanks a lot. I hope you can help me.

squaredsquared
(@squaredsquared)

8 years, 5 months ago

@tiefiwanda

help me too if you know the answer. I am very thankful if you do. Thanks a lot.