Login Verification Not Working

  • Resolved southerncrosswebs

    (@southerncrosswebs)


    5 years, 9 months ago

    I have disabled 2FA on numerous domains, and on others set a grace period until 30 June but now I get Login Verification messages above the login box. It tells me that an email has been sent but when I click the verification link on that email I get led back to the login page of the domain but nothing else happens. That is nothing changes on the login screen and I am locked out. Can you please give an option to disable this because at the moment with 2FA and Login Verification NOT working on any of the domains I own or help others to manage; I have to disable the Wordfence Plugin completely from the hosting back end in order to login. These domains are live so using the Health Check & Troubleshooting plugin is not really an option for me. I have also lodged a ticket for the paid Wordfence subscription I have for one of the domains but I have half a dozen free wf plugins as well. Really I would just prefer that Wordfence provide an option to completely disable 2FA and its associated functions. It seems to be too much trouble at this point.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey @southerncrosswebs,

    I’m sorry to hear you’re having this trouble. Since you mentioned that you’ve started a Premium support ticket, we’ll continue to look into this for you there. Assuming the issues are similar, the solution should help all of the sites.

    Thanks!

    Gerroald

    • This reply was modified 5 years, 9 months ago by WFGerroald.
    Thread Starter southerncrosswebs

    (@southerncrosswebs)

    The issue is partly resolved. It appears that I needed to update reCaptcha to version 3. Version 2 was messing with the login verification script. Updating that has worked on three domains. Now I will try to get the 2FA to work. Thanks for the reply.

    Hey @southerncrosswebs,

    Thanks for the update, and my apologies for the delayed response.

    Please let us know how to 2FA issue goes.

    Thanks,

    Gerroald

Viewing 3 replies - 1 through 3 (of 3 total)
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