login -> user not found (subscriber)

Hi there,

I’m quite new with WordPress and the plugins. I’m a bit stuck right now. So hopefully you can help me out.
I created in the members plugin new subscribers for our portal on our website. When a login is created for this member, password changed etc. They can’t login. Just tried it with my own private e-mail address. Then I got the notification: member not found (in Dutch: “Gebruiker niet gevonden”). Is there anyone who can help me to tell me what I’m doing wrong?

Thanks a lot.

Best Regards,

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