Login problem!

  • Resolved mmarkowska

    (@mmarkowska)


    6 years, 9 months ago

    I can’t login to the admin. The page just keeps refreshing itself. I did all the things from the manual – deactivated plugins, theme, deleted the htaccess, edited wp-cinfig, cleared cache, enabled cookies. With no result. Please help

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • It looks like your site had an error establishing connection to the database now.

    Did anything happen before you began having issues logging in? Like new plugin activated, or updated plugins, WP core, etc. Or did it just start happening out of nowhere?

    Try to login to your site using Chrome Incognito mode, or Firefox Private browsing mode. Just to make sure it’s not a browser setting issue or some rogue cookies/cache that wasn’t cleared/deleted.

    Thanks.

    Thread Starter mmarkowska

    (@mmarkowska)

    Hey,

    Unfotrunately, i managed to use the admin on a mobile device and thought that I’ll use my backup to restore the settings When everything Was ok.

    And then The updraft plus plug-in destroyed my database. From what i reda on their forum, it is a common issue. The plugin is clearly not up to date with new msql versions and the utf8mb4 character set

    https://victorfont.com/updraftplus-failure-to-restore/

    Is There any way you can help me?

    Thread Starter mmarkowska

    (@mmarkowska)

    I managed to restore the website manualy and to log in. Only the latest post is lost forever, but I can deal with it. But this UpdraftPlus plugin can really do serious damage to the database!

Viewing 3 replies - 1 through 3 (of 3 total)
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